Robert England

• Directed goals and objectives for each property.
• Procurement and vetting of all general and subcontractors.
• Negotiated and set customized, standardized pricing with general contractors, subcontractors, and suppliers to ensure project budgets and deadlines are met.
• Assessing and addressing large insurance loss claims caused by natural disasters or accidents to any employer's assets.
• Conduct a physical asset inspection throughout 13 apartment communities, including photos and complete descriptions of property damages, as well as asset deficiencies.
• Managed project timelines and coordinated tasks among team members.
• Developed and maintained effective communication with clients and stakeholders.
• Implemented process improvements to enhance operational efficiency within the team.
• Assisted in training new employees on company procedures and protocols.
• Supervised daily operations to ensure adherence to company standards and policies.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

• Streamlined business operations by coordinating sales, installations, and customer service.
• Conducted thorough property inspections to assess conditions and requirements.
• Created detailed repair estimates aligned with project specifications.
• Developed comprehensive scopes of work, overseeing projects from initiation to completion.
• Identified areas for improvement and implemented strategies to boost efficiency.
• Allocated resources effectively to ensure timely project completion within budget.
• Implemented quality control measures to guarantee products and services met established standards.
• Motivated teams to achieve organizational goals while promoting collaboration.

• Directed renovation and build-out initiatives to align with strategic objectives.
• Procured and vetted contractors and suppliers to ensure quality standards.
• Customized pricing structures to fit budgets while managing contractor deadlines.
• Collaborated with design team to establish budgetary constraints and timeline goals.
• Conducted daily inspections with design team to verify project compliance and quality.
• Implemented special projects within portfolio, fulfilling additional responsibilities as needed.
• Attended quarterly meetings to monitor budgets and evaluate performance outcomes.
• Cultivated relationships with trusted contractors to guarantee high-quality workmanship.

• Oversaw operations for four apartment communities, including student housing and retail spaces.
• Delivered exceptional customer service to residents and staff, enhancing satisfaction levels.
• Collaborated with Morgan State University Vice President to provide high-quality services for students.
• Directed hiring, training, and mentoring of employees to align with property objectives.
• Enhanced operational efficiency through financial analysis and revenue maximization strategies.
• Developed vendor relationships to support community needs and execute marketing initiatives.
• Fostered positive company culture through effective communication and employee recognition programs.
• Managed capital projects while adhering to budget constraints, ensuring timely completion.

• Supervised daily maintenance operations, ensuring compliance with safety standards.
• Coordinated routine inspections and repairs on equipment and facilities.
• Trained team members on maintenance procedures and best practices.
• Developed preventive maintenance programs to enhance operational efficiency.
• Implemented inventory management systems for tools and parts organization.
• Monitored personnel performance in maintenance department, providing guidance as needed.
• Inspected facilities to identify issues and schedule necessary maintenance.
• Ordered replacement parts to maintain efficient machine operation.

Trained and mentored team members on maintenance procedures and best practices.

• Supervised daily maintenance operations on multiple properties to ensure compliance with safety standards.
• Scheduled routine inspections and repairs for equipment and facilities.
• Executed all maintenance functions, including plumbing, HVAC, carpentry, electrical work, and snow removal.
• Maintained grounds, pools, and common areas to uphold cleanliness and safety standards.
• Conducted on-call emergency procedures as required to address urgent maintenance issues.
• Reported budget-impacting maintenance issues, including life safety concerns and property damages, to management.
• Performed preventative maintenance and recorded activities for future reference.