Robert English
East Hampton,Connecticut
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
29
29
years of professional experience
Work History
Manager, Project and Design Management
MTU Aero Engines
Rocky Hill, Connecticut
01.2011 - Current
- Establish strategic goals by gathering pertinent business, financial, and operations information; identifying and evaluating trends and options; proposing a course of action; defining objectives; evaluating outcomes
- Manage the overall operational, budgetary, and financial responsibilities and activities of the department
- Plan and allocate resources to effectively staff department
- Recruit, interview and hire employees in cooperation with HR activities to achieve manpower and skillset targets
- Coach, mentor, and develop employees, including training and providing career development planning and opportunities
- Provide oversight and direction to employees to be in compliance with the organization's policies and procedures
- Lead employees to meet the organization's expectations for productivity, quality, and customer satisfaction
- Maintain employee work schedules including assignments, job rotation, training, vacation and paid time off
- Appropriately communicate organizational messages through regular department meetings and utilize 1-on-1 meetings and performance appraisal process to guide staff in setting goals, provide feedback on employee performance, and take disciplinary action when necessary, with the assistance of Human Resources
- Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output
- Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
- Work with Business Development Manager to define and execute department sales strategy
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Support Equipment Product Manager/Engineer
Bauer, Inc.
Bristol, Connecticut
01.2009 - 01.2011
- Oversee support equipment projects; including design/engineering of new products, upgrades and improvements to existing products, and manufacture of existing product line
- Provide expert product knowledge support and training to internal and external service personnel
- Perform all aspects of Sales Representative position for company Standard Product line, including setting pricing and providing product quotes to potential customers
- Develop new marketing material for complete support equipment product line
- Maintain close contact with worldwide customers to develop new sales and reliable product support relationships
- Travel to customer facilities worldwide, to provide technical and aftermarket support.
Customer Service Technician/Engineer
Bauer, Inc.
Bristol, Connecticut
01.2002 - 01.2009
- Design new products for company Standard Products line; including developing equipment layout, hydraulic and electrical schematic design; manage product development from start to finish
- Provide customer service and technical support on all Bauer products
- Develop and perform software programming and troubleshooting on various types of standard equipment including discrete instruments and built-in computer and control systems
- Evaluate and resolve mechanical/electrical problems in-house during manufacture and testing and at customer facilities when required
- Travel to customer facilities, worldwide, to perform start-up and training on new equipment and installation modifications
- Internal Auditor for the ISO 9001 Quality Management System.
CAD Designer
Bauer, Inc.
Bristol, Connecticut
01.1996 - 01.2002
- Design test stands and support structures
- Design hydraulic and electrical schematics
- Design aircraft component support tooling
- Reverse engineer aircraft components for design of support tooling
- Knowledgeable in geometric tolerances and mechanical/electrical drawings.
Project Management, Senior Engineer
MTU Aero Engines
Rocky Hill, Connecticut
- Serve as project manager/lead on multiple Pratt & Whitney Engine projects
- Provide a single engineering liaison for contact among departments, drive and track program documentation and follow-up
- Monitor spending, on-time delivery and collection of details for production to advise quality, delivery and cost results for the program
- Manage, schedule and track project timelines, milestones, resources and budgets
- Identify and manage project dependencies and critical path through collaboration with technical design leaders and cross-functional team
- Define the scope of work for projects with detailed structures, task estimates and deliverables
- Perform class 1 & 2 engineering changes to Pratt Whitney Engine Parts
- Quality Champion for the project management group.
Education
Bachelor of Science - Business Management
Charter Oak State College
New Britain, CT12.2021
Certificate of Computer Aided Design -
Naugatuck Valley Community Technical College
Skills
- Microsoft Office Suite: Word, Excel, Power Point, Project, Visio, Access, Sharepoint
- Computer Aided Design/Drafting software: Cadkey, Autocad, Solid Works
- Atlas Copco: Tools Talk programming software
- PW Systems: Teamcenter, Doc Access, Ace Gold
- Laser Engraving Specialist: Corel Draw
- Workforce Management
- Strategic Planning
- Expense Tracking
- Business Development
- Marketing
- Performance Management
- Contract Management
- Negotiation
- Key Performance Indicators
- Budget Control
- Project Management
- Team Leadership
Accomplishments
- Former Snowboard Instructor
- ISO 9001 Quality Auditor Techniques
- Leadership/Management Training
Timeline
Manager, Project and Design Management
MTU Aero Engines
01.2011 - Current
Support Equipment Product Manager/Engineer
Bauer, Inc.
01.2009 - 01.2011
Customer Service Technician/Engineer
Bauer, Inc.
01.2002 - 01.2009
CAD Designer
Bauer, Inc.
01.1996 - 01.2002
Project Management, Senior Engineer
MTU Aero Engines
Bachelor of Science - Business Management
Charter Oak State College
Certificate of Computer Aided Design -
Naugatuck Valley Community Technical College
Similar Profiles
Małgorzata Szczupak-KabajMałgorzata Szczupak-Kabaj
Manager of Technical Supplier Management and Development at MTU Aero Engines PolandManager of Technical Supplier Management and Development at MTU Aero Engines Poland
Nihal SariNihal Sari
Working Student at MTU Aero EnginesWorking Student at MTU Aero Engines
Konstantinos KonitopoulosKonstantinos Konitopoulos
Chief Engineer at M/Y O' Natalina 54m ,Builder Pichioti, Engines MtuChief Engineer at M/Y O' Natalina 54m ,Builder Pichioti, Engines Mtu