Summary
Overview
Work History
Education
Skills
Timeline
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Robert Erhardt

Ronan,MT

Summary

Dynamic owner/operator of Silvertip Retrievers with a strong work ethic and proven customer service skills. Successfully enhanced client satisfaction through effective scheduling and training programs. Leveraged mechanical expertise to maintain equipment and ensure operational efficiency, fostering a positive environment that improved employee retention and dog performance.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.

Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures.

Overview

24
24
years of professional experience

Work History

Owner/operator

Silvertip Retrievers
09.2008 - 10.2025
  • Managed daily operations to ensure smooth workflow and client satisfaction.
  • Developed strong relationships with dogs and their owners to optimize progress of dogs in their training and in competitions.
  • Implemented effective scheduling to enhance team productivity and service quality, as well as scheduling field trials for dogs to compete.
  • Trained new staff on operational procedures, safety protocols and proper handling of dogs.
  • Conducted regular maintenance checks on all equipment to ensure operational efficiency. repaired and replaced equipment when needed.
  • dealt with client inquiries promptly, giving updates on dogs progress or shortfalls. Enhancing overall satisfaction and loyalty of clients.
  • Managed day-to-day business operations.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • monitored daily health of dogs, inspecting dogs for lesions, coughs or abnormal health problems. administered medications, first aid, and if necessary, transported dogs to veterinary visits.
  • transported dogs safely to and from training sessions. also transported dogs bi-yearly from Montana to Louisiana for better weather and new training areas to grow the dogs to their peak performance.
  • maintained 120 acres of training grounds by mowing, spraying weeds, controlling irrigation for ponds and inspecting grounds for any flora or wild animals that may be hazardous to the health of the dogs.

Dog Trainer

High Spirit Retreivers
07.2005 - 09.2008
  • Trained dogs and owners in obedience, agility, and behavioral modification techniques.
  • Developed individualized training plans based on behavioral assessments.
  • Conducted group training to enhance skills among dogs and owners.
  • Evaluated training progress and adjusted strategies to meet specific needs.
  • Utilized positive reinforcement methods to encourage desired behaviors.
  • Collaborated with veterinarians to address behavioral issues linked to health concerns.
  • Consulted with owners to discuss behavioral concerns and determine final goals.
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing of the dogs.

Diesel and Auto Mechanic

Montana Dodge
06.2001 - 07.2005
  • Diagnosed and repaired complex automotive issues using advanced diagnostic tools
  • Led team and performed routine maintenance and inspections to ensure vehicle safety.
  • Mentored junior mechanics, enhancing their skills in repair techniques and customer service.
  • Streamlined workflow processes, reducing turnaround time for vehicle repairs and servicing.
  • Collaborated with management to develop strategies for improving operational efficiency in the shop.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.

Education

High School Diploma -

Billings West High School
Billings, MT
05-1990

Skills

  • Strong work ethic
  • Dependable and reliable
  • Customer service
  • Vehicle inspections
  • Accurate record keeping
  • Materials transport
  • Equipment operation
  • Schedule management
  • Safe driving practices
  • Mechanical recoveries
  • Risk management
  • Regulatory compliance
  • Preventative maintenance

Timeline

Owner/operator

Silvertip Retrievers
09.2008 - 10.2025

Dog Trainer

High Spirit Retreivers
07.2005 - 09.2008

Diesel and Auto Mechanic

Montana Dodge
06.2001 - 07.2005

High School Diploma -

Billings West High School

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Robert Erhardt