Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Robert Escamilla

Fort Worth,TX

Summary

Dynamic Route Specialist with a proven track record at Flowers Bakery, excelling in transportation planning and customer service. Enhanced revenue through strategic client identification and achieved timely deliveries, boosting customer satisfaction. Demonstrated strong leadership and problem-solving skills while ensuring compliance with health and safety standards.

Overview

26
26
years of professional experience

Work History

Route Specialist

Flowers Bakery
06.2018 - Current
  • Contributed to company growth by identifying potential new clients during regular routes, resulting in increased revenue opportunities.
  • Prioritized urgent deliveries when necessary to meet tight deadlines without compromising overall route performance.


  • Handled delicate or high-value items with care during transportation to ensure no damage or loss occurred during transit.
  • Provided excellent customer service, resolving complaints and answering inquiries in a professional manner.
  • Collaborated closely with sales representatives to coordinate special deliveries or pickups aligned with promotional campaigns.
  • Increased customer satisfaction with timely deliveries through effective route planning.
  • Received, counted and inspected inventory for delivery.
  • Inspected and loaded delivery trucks and picked up customer returns.

Territory Manager

Flowers Bakery
05.2017 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.

Route Specialist

Sara Lee Bakery Group
07.1999 - 04.2017
  • Improved customer satisfaction by ensuring timely and accurate bread deliveries to various locations.
  • Provided exceptional customer service upon each delivery interaction, fostering loyalty from clients and repeat business opportunities.
  • Managed paperwork efficiently, ensuring proper documentation for all deliveries as per company requirements.
  • Streamlined loading procedures through effective organization skills, reducing time spent preparing vehicles for daily routes.
  • Ensured product quality at all times, adhering to strict handling guidelines during transportation and delivery.
  • Operated delivery vehicles safely and efficiently.

Education

Grant High School
Los Angeles, CA

Skills

  • Multitasking proficiency
  • Transportation planning
  • Stress tolerance
  • Deadline management
  • Leadership skills
  • Time management
  • Problem-solving abilities
  • Reliability
  • Loading and unloading
  • Materials handling
  • Health and safety compliance
  • Inventory control

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Route Specialist

Flowers Bakery
06.2018 - Current

Territory Manager

Flowers Bakery
05.2017 - Current

Route Specialist

Sara Lee Bakery Group
07.1999 - 04.2017

Grant High School

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