Robert Espinoza
San Dimas,CA
Summary
Hard working Store Associate with multiple years in retail sales and customer service. Knowledgeable in processing sales, working with customers and organizing merchandise. Successful at handling customer requests and concerns. Team-oriented and friendly to all. Responsible and caring of all work and tasks at hand.
Overview
10
10
years of professional experience
Work History
Grounds Crew Member
Holy Name Of Mary Church
San Dimas, CA
06.2024 - Current
- Performed regular maintenance of grounds, including mowing, trimming, edging, pruning, and planting.
- Collaborated with other crew members to complete large-scale projects efficiently.
- Cleaned up work sites after each job was completed; disposed of trash properly.
- Maintained cleanliness and organization of work areas, tools, and equipment.
Retail Sales Associate/Team Leader
WSS Warehouse Shoe Sale
Pomona, CA
03.2019 - 04.2024
- Welcomed each customer and offered assistance in finding requested items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers and asked if they required any help.
- Monitored sales floor to identify customers in need.
- Worked with off-site locations to find items for customers.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
Retail Sales Associate
Marshalls Department Store
La Verne, CA
03.2017 - 01.2018
- Handled merchandise for sales floor by marking items accordingly.
- Handled price checks, transfers and fitting room returns.
- Assessed assigned areas and displays to maintain good conditions, restocking and reorganizing as needed.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Described merchandise and explained use, operation and care.
Retail Sales Associate
Utility Board Shop
La Verne, CA
06.2014 - 02.2015
- Offered coupons and special deals to increase quantity of customer spending.
- Used brand awareness and positive product impressions to increase sales.
- Answered questions about current promotions and resolved issues.
- Answered store and merchandise questions and led customers to wanted items.
Education
Chaparral High School
Some College (No Degree) -
Mt San Antonio College
Skills
- Critical thinking
- Display Setup
- Customer service
- Teamwork
- Retail merchandising knowledge
- Upselling strategies
- Cash Register Operation
- Time Management
References
References available upon request.
Timeline
Grounds Crew Member
Holy Name Of Mary Church
06.2024 - Current
Retail Sales Associate/Team Leader
WSS Warehouse Shoe Sale
03.2019 - 04.2024
Retail Sales Associate
Marshalls Department Store
03.2017 - 01.2018
Retail Sales Associate
Utility Board Shop
06.2014 - 02.2015
Chaparral High School
Some College (No Degree) -
Mt San Antonio College
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