Summary
Overview
Work History
Education
Skills
References
Timeline
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Robert E Starr Jr

Colorado Springs,Co

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

5
5
years of professional experience

Work History

PCA

The Independence Center
09.2022 - Current
  • Maintained detailed and accurate documentation of patient interactions and care provided.
  • Prepared nutritious and delicious meals in accordance with dietary restrictions and preferences.
  • Assisted patients with personal hygiene tasks in a respectful and dignified manner.
  • Transported clients to appointments and outings safely and efficiently.
  • Monitored vital signs regularly to ensure the well-being of patients.
  • Assisted with various activities to promote physical and mental stimulation in patients.

Sales Consultant

Carmax
Remote
12.2021 - 11.2024
  • Company Overview: Remote.
  • I used my knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs.
  • Guide customers every step of the way, from sale or appraisal, to test drives, and arranging financing applications.
  • Complete all relevant records and documentation to ensure smooth transactions for our customers.
  • Recognized security risks to properly handle situations.
  • Addressed customer questions and concerns regarding products and services.

Customer Service Representative

Qualfon
03.2021 - 12.2021
  • Company Overview: Remote
  • I was responsible for selling and giving advice on the use of different cosmetics and skin-care products.
  • I provided each customer and client with highly detailed, personalized service to help them meet their beauty and health goals with the best products for their skin.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Customer Service Representative

TrueGreen Lawn care
10.2020 - 03.2021
  • Company Overview: Remote
  • As a TruGreen Sales Representative, I was responsible for helping new and existing customers find the right lawn care maintenance plans by asking discovery questions to get to the root of the problems they have been having with their lawns.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

GED -

Adult Basic Education
Minneapolis, MN
02-2012

Skills

  • Excellent problem solver
  • First-rate communication skills
  • Able to work independently
  • Effective team member
  • Documentation management
  • Client transportation
  • Activity planning
  • Resourceful team player
  • Building trusting relationships with customers and colleagues
  • Vital signs monitoring
  • Record keeping
  • Sales support
  • Time management
  • Team collaboration
  • Medical terminology
  • CPR/AED
  • Medical records management
  • Sales engagement techniques
  • Client retention
  • Analytical skills
  • Revenue growth
  • Reliability
  • Account management

References

Ian Kelly, Carmax, Supervisor, 3033865023

Timeline

PCA

The Independence Center
09.2022 - Current

Sales Consultant

Carmax
12.2021 - 11.2024

Customer Service Representative

Qualfon
03.2021 - 12.2021

Customer Service Representative

TrueGreen Lawn care
10.2020 - 03.2021

GED -

Adult Basic Education

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Robert E Starr Jr