Dynamic professional with extensive experience in customer service and operational support at USA 800. Demonstrated problem-solving abilities and attention to detail while enhancing customer loyalty and team productivity. Skilled in cleaning and maintaining organized workspaces, contributing to a safe and efficient environment. Committed to achieving high-quality results under pressure.
Work History
Worker
Phillips 66
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Loaded, unloaded, and moved material to and from storage and production areas.
Customer Service Representative
USA 800
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Stocker
Red X Grocery
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Administrative Assistant
US Army
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Door Canvasser
Kirby Vacuum Service And Supplies
Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
Conducted regular surveys and canvassing activities to identify potential customers for products and services.
Assisted in training new canvassers, providing guidance on best practices for successful outreach efforts.
Analyzed customer feedback to identify opportunities for product enhancements.
Collaborated with marketing team to develop promotional materials for canvassing activities.
Worker
Arrowhead Stadium
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved team morale and productivity through effective communication and active listening skills.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Worker
Kauffman Stadium
Education
Service - Administration
Us Army
Military
08.2005
High-school Diploma - General Studies
Metropolitan Technical
Kansas City, MO
06.2002
Skills
Cleaning
Customer service
Problem-solving
Attention to detail
Accomplishments
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
