ROBERT J. EWING
Caddo Mills,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Easily adapts to new technologies and software programs.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Telecommunications transport engineer
Valbrea Technologies
07.2022 - 04.2023
- Design, engineer, and order equipment
- Cisco Roadm NCS2015, NCS4016, T5 transponder shelves, NCS540
- Ciena Roadm 6500 T series
- Develop specification sheets for each project
Detail Transport Core Engineer
Randstad / Verizon
08.2019 - 02.2022
- Defines, engineers, and resolve network capacity requirements for Verizon's long haul and metro transport network
- Performs necessary research using Verizon tools and resources (ICON,Venue,etc)
- Perform detailed equipment engineering for network augments, develop specifications for installation, turn-up, and inventory; configures equipment per specific requirements for each individual augmentation
- Create applicable drawings/diagrams;
- Ensure all applicable standards are met to include: engineering, financial, and operational
- Orders all network equipment, rack, and hardware to include cables, fiber and any additional equipment requested by the field installation teams
- Develops bill of sale for all orders
- Ability to login remotely when needed
- Interacts well with other engineers, project engineers, and managers
Frontier Communications
01.2010 - 08.2019
IMT
01.2017 - 01.2019
- Incident management team) Transport Network Operations, Check in and check out maintenance window change managements
- Monitor and manage outage conference bridges
- Update and restore major service interruptions
- (MSI)
- Assist field techs with transport related trouble tickets
- File FCC outage and simplex reports.
Transport Surveillance Technician
Frontier Communications
01.2010 - 01.2017
- Assist technicians in the C.O
- And the field in trouble shooting circuit issues
- DSO, T-1, T-3, OC-x-DWDM, etc
- Assist in level 3 simplex and outage conference bridges
- Report and document simplex conditions and outages to FCC
- Assist in calls from other groups in circuit related issues
- (id: NPC)
- Assist in tier 2 escalated issues (when possible)
- Access various technologies for troubleshooting:
- Fujitsu Equipment
- FLM (150, 600, 2400, etc.)
- Flashwave (4100, 4300, 4500, 9500)
- Nortel Equipment
- Access Nodes (OC-3, to OC-12)
- Classic (OC-3, OC12, OC-48, OC192)
- Optera (3300, 3400, 3500)
- Optera 5200 (DWDM)
- Tellabs – 7194, 5500
- Lucent – FT2000, DMX
- Ciena OL2500
BAS) Specialist
Verizon, Building Automation
01.2004 - 01.2010
- Support NOC and field operations on a 7 X 24 basis to monitor and control Verizon building alarm conditions via Andover Controls: HVAC, security, fire, and fuel systems
- Interrogate BAS and correct remotely as applicable thereby saving unnecessary costly dispatches
- Troubleshoot BAS generated alarms dispatching building technicians only when condition of building requires immediate attention
- Efficient in the proper use of automated ticketing system, CRESS-PM, SITES, and other related software, including company intranet, and internet for research purposes, LOTUS NOTES for email communications, and CROSSTALK for remote system interrogation
- Ensure dispatched work requests contain Essential Elements of Information (EEI) necessary for field personnel to prioritize their efforts according to the actual severity of the alarm conditions rather than the criticality of the facility
- Perform acceptance procedures (alarm testing) for new installs
- Perform managerial projects to ensure all BAS are in compliance with EPA and other governmental entities.
Account Executive
Scientific Sales Company
09.2002 - 09.2003
- Represented 18+ manufacturers of high-tech electronic equipment
- Routinely traveled to customer facilities for sales/consultative meetings with design engineers and company officers
- Multiple high commission existing and new accounts (Lockheed Martin, Lowrance Electronics, Abbott Labs, etc) managed using ACT database and MS Outlook
- Extensive research using internet, manufacturing guides, and selective other sources for prospective customers in assigned territory (Oklahoma, North Texas, South Texas)
- PC usage included all Microsoft NT applications for sales presentations (PowerPoint), and forecasts (Excel).
Network Operations Technician
XO Communications
06.1999 - 06.2002
- Monitored and maintained 35+ major US markets, fiber and switching networks in continental U.S
- Monitored Critical, Major, and Minor alarms for all Network nodes
- Operating system Windows NT allowed remote logins using Telnet, NETCOOL (alarm monitoring), EASTLAND, and REMEDY (TTS) for trouble tickets
- Lotus Notes and Microsoft Outlook used for email communications
- Proactively identified network problems while performing nightly maintenance and performed tier 1 equipment repair
- Responsible for coordinating outage and Method of Procedures (MOP) conference calls involving all necessary parties including Tier 2, on site technicians and managers, equipment vendors, and all other pertinent managers, via outage reports.
Monitor and Control Technician
GTE / Verizon DALLAS/FORT WORTH AIRPORT
06.1997 - 06.1999
- The Network Operations Center
- Maintained various E911 platforms and Vidar switches
- Responsible for identifying outages and potential outages
- Created trouble tickets and followed problems through until resolution
- Coordinated outage procedures involving local technicians, equipment vendors, and pertinent managers
- Coordinated Method of Procedure (MOP) equipment updates.
HELD SECRET SECURITY CLEARANCE
Texas ARNG
01.1996 - 01.1997
Army National Guard
01.1990 - 01.1997
Preload Supervisor
United Parcel Service
03.1990 - 07.1996
- Responsible for training and tracking new employees (loaders) including hazardous material procedures
- Conducted weekly, monthly, and annual employee performance reviews
- Responsible for upload of all packages (100k to 150k) in assigned territory (South Charleston) by trained loaders using proper UPS safety techniques
- Responsible for dispatch of 20+ package delivery cars
- Coordinated with driver supervisors and drivers on all dispatched vehicles for correct territorial deliveries
- Maintained daily, weekly, monthly, and yearly driver dispatch logs
- Management By Commitment certified.
West Virginia ARNG
01.1990 - 01.1996
01.1989 - 01.1990
USARMY
01.1986 - 01.1990
Camp
Hovey, S. Korea
01.1988 - 01.1989
07.1986 - 12.1987
Education
Specialized Associate of Electronics - Engineering Technology, Electronics Technology
National Institute of Technology, WV
Cross Lanes, WV1991
Electronics Technician Diploma - undefined
Elkins Institute
Dallas, TX1985
High School Diploma - undefined
Hobbs High School
Hobbs, NM1984
Skills
- Technical Documentation
- Document Organization
- Technical Drawings
- Circuit Layouts
- Systems Analysis
- Root Cause Analysis
- Complex Problem-Solving
- Incident Reports
- Work Management
- Design Procedures
- Time Management
- Project Drawings
- Microsoft Office
- Service Level Agreements
Certification
Nortel Certificates of training
DMS Supernode System Maintenance: Basic Platform (Hands on)
DMS Supernode Systems Advanced Hardware Maintenance
DMS Supernode Family DIRP/AMA Maintenance (0453)
Timeline
Telecommunications transport engineer
Valbrea Technologies
07.2022 - 04.2023
Detail Transport Core Engineer
Randstad / Verizon
08.2019 - 02.2022
IMT
01.2017 - 01.2019
Frontier Communications
01.2010 - 08.2019
Transport Surveillance Technician
Frontier Communications
01.2010 - 01.2017
BAS) Specialist
Verizon, Building Automation
01.2004 - 01.2010
Account Executive
Scientific Sales Company
09.2002 - 09.2003
Network Operations Technician
XO Communications
06.1999 - 06.2002
Monitor and Control Technician
GTE / Verizon DALLAS/FORT WORTH AIRPORT
06.1997 - 06.1999
HELD SECRET SECURITY CLEARANCE
Texas ARNG
01.1996 - 01.1997
Preload Supervisor
United Parcel Service
03.1990 - 07.1996
Army National Guard
01.1990 - 01.1997
West Virginia ARNG
01.1990 - 01.1996
01.1989 - 01.1990
Camp
Hovey, S. Korea
01.1988 - 01.1989
07.1986 - 12.1987
USARMY
01.1986 - 01.1990
Specialized Associate of Electronics - Engineering Technology, Electronics Technology
National Institute of Technology, WV
Electronics Technician Diploma - undefined
Elkins Institute
High School Diploma - undefined
Hobbs High School