Robert Farrah
Asheville,NC
Summary
Experienced Shift Manager with a solid background in production operations, overseeing activities in fiber manufacturing and gear production. Achieved operational efficiency through effective team leadership, training initiatives, and process improvements. Focused on maintaining high-quality service and customer satisfaction while managing costs and enhancing team performance.
Overview
26
26
years of professional experience
Work History
Shift Manager
Emtelle
Fletcher, NC
07.2024 - 05.2026
- Supervised production shift activities within Emtelle fiber manufacturing operations.
- Coordinated team workloads and shift handovers across plant departments.
- Monitored safety procedures and enforced Emtelle workplace standards.
- Checked product quality during production runs and packaging stages.
- Resolved equipment issues with maintenance teams to support continuous flow.
- Trained new staff on shift routines, safety rules, and work instructions.
- Prepared shift reports and communicated updates to site leadership.
- Managed staffing, breaks, and priorities to support daily plant schedules.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Coached and guided team members to improve performance.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Resolved conflicts between staff members in a professional manner.
- Directed and led employees and team members on effective operations, methods and procedures.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Reinforced rules to promote superior employee performance.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Processed weekly payroll information using appropriate software applications.
- Implemented cost-control measures to maintain budgetary guidelines.
- Trained, managed and motivated employees to promote professional skill development.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Supervisor
Linamar Gear
Fletcher, North Carolina
06.2023 - 07.2024
- Directed production staff and daily shift assignments.
- Supervised gear manufacturing workflows at Linamar Gear.
- Monitored safety compliance across machining and assembly areas.
Lead/Supervisor of Factory Operations
Palmetto Brick Co
Wallace, SC
07.2000 - 08.2008
- Supervised brick production crews across Palmetto Brick Co manufacturing shifts.
- Coordinated daily workflow in molding, drying, and kiln operations.
- Monitored safety compliance and enforced plant procedures throughout work areas.
- Trained operators on equipment use, material handling, and quality checks.
- Inspected brick output for defects, color, and dimensional consistency.
- Scheduled labor assignments to support production needs and shift coverage.
- Communicated with maintenance teams to address equipment and line issues.
- Trained new hires on company policies, procedures, and processes.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Monitored daily operations for quality and adherence to work order specifications.
- Developed strategies for motivating staff members and improving morale within the organization.
- Served as a liaison between management and frontline workers during times of conflict resolution.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Conducted regular team meetings to discuss goals, objectives, and strategies for success.
- Ensured compliance with safety regulations and industry standards.
- Coordinated efficient line changeovers to meet standards and maximize uptime.
- Provided guidance to junior staff members regarding best practices for productivity improvement.
- Created and maintained employee schedules, ensuring adequate staffing levels in all departments.
- Analyzed production data to identify areas of improvement in efficiency or output.
- Developed and implemented operational plans to ensure efficient workflow of daily tasks.
Education
GED
Wallace, SCSkills
- Production scheduling
- Shift handover
- Safety compliance
- Quality control
- Payroll administration
- Lean manufacturing
- Process improvement
- Maintenance coordination
- Team supervision
- Leadership
- Conflict resolution
- Problem solving
- Effective communication
- Employee coaching
- Team building
- Decision-making
- Workplace safety
- Process improvements
- Documentation and reporting
- Quality assurance
- Energetic and enthusiastic
- Operations management
- Shift checklists
- Relationship building
- Scheduling expertise
- Flexible scheduling
- Team development
- Equipment troubleshooting
- Schedule oversight
- Shift leadership
- Interpersonal skills
- Performance reviewing
- Delegating work
- Reporting and documenting
- Staff development
- Employee training
- Mentoring and coaching
- Policy administration
- Training and mentoring
- Staff motivation
- Punctual and reliable
- Verbal and written communication
- Schedule management
- Multitasking
- Staff training
- Merchandise quality assurance
- Attention to detail
- Process and procedure development
- Adaptability and flexibility
- Work area inspection
- Goal setting and achievement
- Active listening
- Performance monitoring
- Basic mathematics
- Delegation and supervision
- Leadership development
Timeline
Shift Manager
Emtelle
07.2024 - 05.2026
Supervisor
Linamar Gear
06.2023 - 07.2024
Lead/Supervisor of Factory Operations
Palmetto Brick Co
07.2000 - 08.2008
GED