Experienced courier driver known for excellent communication and problem-solving skills. Committed to ensuring customer satisfaction while adhering to strict delivery schedules and safety protocols.
Overview
41
41
years of professional experience
Work History
Courier Driver
Federal Express
Canton, Ohio
12.1998 - Current
Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Delivered packages to various locations using company vehicles.
Used GPS navigation to plan routes and rerouted for unexpected delays.
Communicated with dispatch for route updates and delivery instructions.
Maintained adherence to stringent delivery deadlines.
Ensured compliance with safety regulations while driving and handling packages.
Managed delivery documentation and collected signatures upon receipt.
Scanned inbound and outbound packages to sort for destination.
Organized parcels based on designated delivery routes.
Loaded packages and balanced loads in vehicles to prevent damage during transport.
Assisted in training new drivers on delivery protocols and procedures.
Relayed customer complaints, requests, and feedback to management to enhance service quality.
Answered customer questions on courier features of service, keeping customers informed about company and services.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Warehouse Forklift Operator
Service Packaging
North Canton, Ohio
08.1994 - 12.1998
Operated forklifts to transport materials throughout the warehouse efficiently.
Loaded and unloaded pallets of product onto trucks using a forklift.
Loaded and unloaded shipments accurately to maintain inventory flow.
Processed orders by picking products from shelves within the warehouse.
Received, inspected and stocked incoming shipments.
Received incoming shipments and checked contents against purchase orders.
Inspected equipment daily for safety compliance and proper functioning.
Maintenance Technician
Ohio Transformer
Louisville, Ohio
06.1985 - 08.1994
Responded to emergency breakdowns promptly, minimizing downtime and restoring operations quickly.
Replaced defective machine parts, including bearings, seals, gears, and valves, to ensure operational efficiency.
Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
Utilized power tools and diagnostic equipment for machinery repairs and installations.
Operated hand tools to effectively complete various repairs.
Maintained service records for all machinery tasks to ensure traceability and compliance.
Documented all maintenance activities to support operational integrity and facilitate future repairs.