Robert Fernandez

-Operated various types of collection trucks and provided waste removal services and bulky items from multi family and single family accounts in a safe, courteous and professional manner

-Replaced old and/or damaged containers or carts from multiple single and multi family accounts on a specialty truck

-Performed a pre and post trip inspection of assigned trucks for each day, as well as assured the truck was cleaned and fueled for the next day

-Courteously interacted with customers, dispatchers and supervisors to insure great customer service

-Participated in daily/monthly safety meetings to insure a safe working environment

-Followed leads and cold sale calling to potential customers

-Performed a profesional sales presentation at prospective customer’s homes

-Assed and measured multiple types of homes for an accurate reroof or repair estimate

-Prepared a very detailed estimate with various purchase options

-Followed up with customers after delivering estimate to ensure a sale and signed contract

-Schedule, order materials and set up crew for such job

-Supervise crew to insure the process flows smoothly and in a timely manner

-Tackled unforeseen issues and brought to attention of customers untill the issues were resolved and customer content

-Picked up final payment and ensure customers were completely satisfied

-At times, helped crew on the job, including tearing off, delivering and installing materials plus drive dump truck