Robert Fink
Rochester,NY
Summary
Experienced casino table games dealer skilled in game management, customer interaction, and payout calculation. Proven track record of maintaining accurate records and optimizing gaming operations.
Overview
1
1
Certification
13
13
years of professional experience
Work History
casino table games dealer
dellago resort &casino
Waterloo, New York
01.2017 - 05.2025
- Oversaw table games, including blackjack, poker, and roulette, ensuring optimal player experience and adherence to gaming regulations.
- Partnered with floor supervisors to coordinate operations, enhancing customer satisfaction and operational flow.
- Inspected gaming equipment functionality during shifts, maintaining high operational standards and minimizing downtime.
- Maintained accurate records of transactions and payouts for auditing purposes.
ECommerce Sales
Goodwill Of The Fingerlakes ABVI
Rochester, New York
02.2012 - 08.2016
- Monitored ecommerce sales performance in order to optimize online strategies.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Developed and implemented marketing strategies that enhanced brand awareness, customer engagement, and sales.
- Planned special promotions or events designed to boost sales revenue.
- Offered coupons and other incentives to increase sales.
- Collaborated with sales teams to develop effective lead generation campaigns that drove revenue growth.
- Analyzed market conditions to identify opportunities for expanding sales through extended credit lines.
- Developed strong internal and external sales relationships through regular communication and collaboration.
- Mentored team members to manage national chain salon business, contributing to total annual sales.
- Analyzed sales team performance metrics and identified areas of improvement.
- Trained new hires on policies and procedures related to direct sales operations.
- Managed ticket sales for daily visitors, groups, and special events.
- Participated in special promotions such as clearance sales or holiday events.
- Coordinated cross-functional teams of sales personnel, marketing staff, operations managers.
- Collaborated with cross-functional teams including manufacturing, engineering, and sales departments during product launches.
- Prepared for new merchandise and promotions by building temporary displays and resetting existing sales space.
- Monitored sales activities to ensure compliance with company policies.
- Provided information on company promotions and special sales to customers.
- Led a team of sales managers and representatives, providing training and development to enhance performance.
Education
Bachelor of Arts - Applied Economics
Kalamazoo College
Kalamazoo, MI05-1983
Some College (No Degree) - optical systems technology
Monroe Community College
Rochester, NYSkills
- Table game operations
- Game rules knowledge
- Equipment monitoring
- Transaction auditing
- Transaction documentation
- Customer engagement
- Customer service analysis
Certification
- new york state gaming license
Timeline
casino table games dealer
dellago resort &casino
01.2017 - 05.2025
ECommerce Sales
Goodwill Of The Fingerlakes ABVI
02.2012 - 08.2016
Bachelor of Arts - Applied Economics
Kalamazoo College
Some College (No Degree) - optical systems technology
Monroe Community College