Robert G Fishwick
Concord,NH
Summary
With a strong background in leadership and quality, I bring valuable skills that will greatly benefit our multi-disciplinary team and, of course, our patients. The opportunity to interview for this position is truly exhilarating, and I am eager to discuss how my personality, leadership abilities, and quality background align with the needs of Saint Joseph's Healthcare. As a results-driven management professional, I have a proven track record of successfully leading teams to achieve success. My focus on team collaboration, operational efficiency, and measurable outcomes demonstrates my commitment to value-based care and operational excellence. Additionally, I excel in strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for my adaptability and ability to meet changing organizational needs, I am dedicated to thriving in diverse professional settings. As an experienced healthcare leader in the 21st century, my leadership and management style is well-suited for modern collaborative and fast-paced healthcare environments where team leadership and operational strategies drive successful outcomes. I am now seeking an exciting new opportunity where I can apply these skills to drive efficiency and success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Manager, Department of Respiratory Care and Pulmonary Diagnostics
Saint Joseph’s Healthcare
07.2024 - Current
- Clinical management
- Operations management
- Annual budgets and capital expenditures
- Contract negotiation
- Facilitation of clinical education
- Logistics
- Regulatory compliance and revenue integrity
- Quality metrics facilitating Lean Six Sigma
- Project Management
- Strong written and verbal communication skills
- Building and implementing clinical decision support systems targeting value-based outcomes
- Data driven statistical analysis for process improvement and cost containment
- Change agent driven to remove interdepartmental silos improving systems integration
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Manager, Department of Respiratory Care
Elliot Health System
05.2019 - 07.2024
- Clinical Management
- Facilitation of clinical education
- Operations management
- Annual budgets and capital expenditures
- Contract negotiation
- Logistics
- Regulatory compliance and revenue integrity
- Quality metrics facilitating Lean Six Sigma platforms within the Elliot Management System
- Project Management
- Strong verbal and written communication skills
- Developing/implementation of clinical decision support systems targeting value-based outcomes
- Data driven statistical analysis for process improvement and cost containment
- Change agent improving outcomes and systems integration
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Medical Supervisor, Pulmonary Rehabilitation Program
Elliot Health System
02.2014 - 05.2019
- Clinical management
- Planning and implementing clinical quality and revenue improvement efforts
- Integrated advanced coding and billing systems aligning CMS rules and regulations
- Project management
- Cross disciplinary collaboration and team building
- Designed and implemented enhanced patient access improving fiscal outcomes
- Developed strong relationships with local healthcare providers to facilitate efficient patient referrals and coordination of care.
- Ensured compliance with healthcare regulations by conducting regular audits and implementing corrective action plans as needed.
Neonatal/Pediatric Critical Transport Respiratory Therapist
Dartmouth Hitchcock Medical Center
08.2007 - 02.2014
- Primary team member/team leader for neonatal and pediatric critical care air and ground transport
- Development of patient care protocols
- Crew safety officer on flight and ground missions
- Team educator and community educator to hospitals within the health system on the care and management of the newborn and critical pediatric patient
Staff Respiratory Therapist
Concord Hospital
04.2001 - 08.2007
Staff Respiratory Therapist/ECMO/Neonatal-Pediatric Specialist
Massachusetts General Hospital
05.1998 - 04.2001
Staff Respiratory Therapist
Optima Health
04.1996 - 05.1998
Education
Master of Science - Health Care Management
Granite State College
Concord, NH06-2021
Bachelor of Science - Allied Health Leadership
Granite State College
06-2018
Associates in Applied Science - Respiratory Care
Northern Essex Community College
05-1997
Skills
- Adaptable Leadership
- Servant Leadership
- Authentic Leadership
- Change Management Champion
- Excellent data/statistical analysis
- Quality Management
- Project Management
- Fiscal Management
- Accurate and Timely Implementation Plans
- DNV and ISO Experienced
- Risk Management
- Lean/Six Sigma Certified
- Strong and Effective Communication
- Strong Community Leader
- Interdisciplinary Collaboration/Team Building
- Strong Presentation Skills
- Proficient Microsoft Office Suite
- Strong teamwork
- Decision-making
- Management collaboration
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Root-cause analysis
- Performance improvement
- Quality assessment
- Strategic planning
- Cross-functional teamwork
- Project planning
- Stakeholder engagement
Certification
- DNV and ISO Experienced
- Lean/Six Sigma Certified
Accomplishments
- The State of New Hampshire Governing Board for Respiratory Care Practitioners 2005-2014
- Federal Department of Health and Human Services: National Disaster Medical System, Disaster Medical Assistance Team NH-1/CT-1
- College of American Pathologists Clinical Site Surveyor
- Adjunct instructor River Valley Community College, Respiratory Care Program
Military Experience
United States Navy, Hospital Corpsman, 1988, 1993, 1995, 2001, Desert Storm Veteran, Attached to Fleet Marine Forces (FMF) Pacific/Atlantic, Field medical specialist, Awarded: FMF Fleet Marine Force Badge, 2 Navy Achievement medals, Navy Commendation Medal, Navy/Marine Corps Medal, Sea Service Deployment, National Defense Medal, Overseas Deployment Ribbon, Southwest Asia Service Medal, Desert Storm Expert Rifle/Pistol, Combat Action Ribbon, Navy NCO academy graduate
Certifications Awards
- Lean Six Sigma Level 2 Green Belt Certification
- Alpha Sigma Lambda Society 2018
- American Association for Respiratory Care
- National Board for Respiratory Care
- Credentialed Registered Respiratory Therapist by the National Board for Respiratory Care
- Credentialed Pediatric/Neonatal Respiratory Care Specialist
- Certified COPD Educator
- Certified Pulmonary Rehabilitation Specialist
- Certified Pulmonary Chronic Disease Manager
- Certified Neonatal Pediatric Transport Certification. Certified by the NCC
- Certified Tobacco Treatment Specialist
Publications Research
Verification of Assayed Blood Gas Quality Control Ranges, Jeffrey M Haynes, Robert G Fishwick, RESPCARE, RC-09342, 12/21/21
Professional Consultant
- Vapotherm, Exeter, NH
- Werfen inc., Bedford, MA
Application
02/09/25, Executive Nurse Director, Saint Joseph’s Hospital
Affiliations
- Vapotherm Inc.
- Werfen Inc.
Timeline
Manager, Department of Respiratory Care and Pulmonary Diagnostics
Saint Joseph’s Healthcare
07.2024 - Current
Manager, Department of Respiratory Care
Elliot Health System
05.2019 - 07.2024
Medical Supervisor, Pulmonary Rehabilitation Program
Elliot Health System
02.2014 - 05.2019
Neonatal/Pediatric Critical Transport Respiratory Therapist
Dartmouth Hitchcock Medical Center
08.2007 - 02.2014
Staff Respiratory Therapist
Concord Hospital
04.2001 - 08.2007
Staff Respiratory Therapist/ECMO/Neonatal-Pediatric Specialist
Massachusetts General Hospital
05.1998 - 04.2001
Staff Respiratory Therapist
Optima Health
04.1996 - 05.1998
Master of Science - Health Care Management
Granite State College
Bachelor of Science - Allied Health Leadership
Granite State College
Associates in Applied Science - Respiratory Care
Northern Essex Community College
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