Security Systems Engineer
Robert Fleener
Brightstar Lottery
Austin,TX
42
years of professional experience
Results-driven Security Systems Engineer with a strong background in security information and event management. Expertise in optimizing intrusion detection systems and fostering a culture of continuous improvement through effective mentoring and technical support.
Work History
Security Systems Engineer
17 Years 4 Months- Developed and deployed security systems aimed at enhancing operational integrity and safeguarding assets.
- Performed detailed evaluations of security frameworks to identify and mitigate potential vulnerabilities.
- Engaged with cross-functional teams to enhance operational capabilities through the integration of advanced surveillance technologies.
- Established and sustained comprehensive documentation for system configurations and protocols.
- Implemented preventative maintenance schedules for all installed equipment, prolonging the life of security assets while minimizing downtime due to malfunctions.
- Mentored junior engineers in best practices for design, installation, configuration, testing, troubleshooting and documentation.
- Provided ongoing technical support to clients, troubleshooting issues and ensuring optimal system performance.
- Reduced false alarms by designing and installing optimized intrusion detection systems.
Operations Manager, Security Integrator
2 Years- Streamlined operational processes to enhance efficiency and reduce costs.
- Developed and implemented strategic initiatives to optimize resource allocation and workflow management.
- Mentored team members, fostering a culture of continuous improvement and accountability.
- Analyzed performance metrics to identify areas for operational enhancement and cost savings.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Sr. Tech / Pro. Manager /Registered Locksmith
23 Years 1 Month- Oversaw technical operations, ensuring compliance with industry standards and safety protocols.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Diagnosed and resolved complex technical issues, minimizing downtime and maximizing productivity.
- Installed new systems and parts with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Education
GED
- Professional Development: Dale Carnegie Training
- Relevant Coursework: Access Control systems to include but not limited to Hirsch Velocity, Honeywell Win-Pak, and Ilco Millenium & VMS systems to include but not limited to Milestone X-Protect, Hikvision, Honeywell Max Matrix
Skills
Network security design
Vulnerability assessment
Security information and event management
Proficient in intrusion detection systems
Access control systems
Reliability
Critical thinking
Security infrastructure architecture
Security issues troubleshooting
Security protocols
Timeline
Security Systems Engineer
Brightstar Lottery
02.2009 - CurrentRead More
Operations Manager, Security Integrator
TriStar Commercial
02.2007 - 02.2009Read More
Sr. Tech / Pro. Manager /Registered Locksmith
Cothron's Inc.
01.1984 - 02.2007Read More
Robert E Lee HS
GED
Read More