Overview
Work History
Education
Skills
Timeline
Bartender

Robert Flores

College Point,NY

Overview

4
4
years of professional experience

Work History

BARTENDER

GLENNS CAFE IHG RESORT
COLUMBIA , MISSOURI
09.2020 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Consulted with managers to organize special events and promotions.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Bartender

Fregrosos Mexican Bar & Grill
Arcata , California
02.2019 - 12.2019
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

BARTENDER

FOH
ARCATA , CALIFORNIA
01.2018 - 01.2019
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for an incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served full-service bar
  • Crafted Drinks, Designer Drinks, Mixology
  • Keg switches
  • Multitasking, team spirit, excellent communicator, people person.
  • Safe serve certified



Education

Associate of Arts - Language

COLLEGE OF REDWOODS
Eureka, Ca
09.2012

Skills

  • Teamwork and Professionalism
  • Professional Service Standards
  • Ability to Lift 30 Pounds
  • Bar Operations and Logistics
  • Changing Beer Kegs
  • Responsible Serving
  • Cocktail Service
  • Mixology Techniques
  • Anticipating Guest Needs
  • Menu Memorization
  • Preparing Garnishes
  • Handling Difficult Customers
  • Classic Cocktails
  • Knowledge of Craft and Microbrews

Timeline

BARTENDER

GLENNS CAFE IHG RESORT
09.2020 - Current

Bartender

Fregrosos Mexican Bar & Grill
02.2019 - 12.2019

BARTENDER

FOH
01.2018 - 01.2019

Associate of Arts - Language

COLLEGE OF REDWOODS

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Robert Flores