My previous employment experiences have allowed me to work in customer service positions and in environments where team work is essential to accomplish the job put before us. They have also allowed me to work in fields where inventory and organization are key to keeping the day to day operations moving smoothly and efficiently to ensure a proper outcome.
Overview
13
13
years of professional experience
1
1
Certification
Work History
UAS Operator
Aerial Patrol LLC
North Little Rock, AR
09.2024 - 08.2025
Conducted thorough inspections of all critical components before each deployment, ensuring optimal performance throughout the mission.
Conducted comprehensive risk assessments before each flight operation to minimize potential hazards during missions.
Adhered strictly to federal aviation guidelines while operating unmanned aircraft systems within designated airspace zones.
Conducted routine inspections of the Entergy power grid in the State of Arkansas
Team Member
Chick-fil-A
North Little Rock, AR
04.2024 - 09.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Operated register to process payments and collect cash payment for order totals.
Advanced Medical Support Assistant
Veterans Health Administration VHA
Little Rock, AR
02.2018 - 04.2024
Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
Assisted in training new staff members on policies, procedures, and software systems for seamless integration into the team.
Sales Associate
Arkansas Armory Inc
North Little Rock, AR
03.2017 - 04.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided safety instructions for new customers on firing range.
Used NICS to run background checks for firearm purchases.
HVAC Technician
Commercial Air Inc
Little Rock, AR
05.2014 - 06.2017
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in commercial buildings with precision and attention to detail.
Worked overtime, holidays and weekends to accommodate company needs.
Repaired and replaced motors, bearings and belts.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.