Robert Fogg
Trenton,NJ
Summary
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.
Overview
18
18
years of professional experience
Work History
Sr. Clerk
Department Of Community Affairs
Trenton, NJ
01.2020 - Current
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Organized and maintained filing systems for confidential documents.
- Prepared deposits according to established procedures.
- Answered phones in a courteous manner while providing excellent customer service.
- Compiled data from various sources for permit processing, including public records, engineering reports, environmental studies, and other documents.
- Coordinated with other departments such as Planning and Development or Building Inspections on matters related to permit processing.
- Assisted with the coordination of activities between multiple departments for permit processing.
- Reviewed applications for permits related to Carnivals and Amusement.
Clerk
Department Of Community Affairs
Trenton, NJ
10.2015 - 01.2020
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Organized and maintained filing systems for confidential documents.
- Prepared deposits according to established procedures.
- Answered phones in a courteous manner while providing excellent customer service.
- Compiled data from various sources for permit processing, including public records, engineering reports, environmental studies, and other documents.
- Coordinated with other departments such as Planning and Development or Building Inspections on matters related to permit processing.
- Assisted with the coordination of activities between multiple departments for permit processing.
- Reviewed applications for permits related to Carnivals and Amusement.
Patient Escort
Capital Health Hopewell
Hopewell, NJ
02.2011 - 10.2015
- Greeted and welcomed patients in a friendly manner.
- Accompanied ambulatory patients to different departments within the hospital facility.
- Provided wheelchairs to those who needed assistance with mobility.
- Transported discharged patients from the hospital to their homes or other facilities as necessary.
- Maintained patient confidentiality and ensured that all HIPAA requirements were met.
- Ensured that all areas of the facility were clean and orderly for incoming patients.
- Informed nurses when a patient was ready for transport between floors or departments.
- Monitored patient condition during transit and alerted appropriate personnel if there were changes in status or health concerns.
- Maintained accurate records regarding patient transport times, locations, and conditions.
- Provided emotional support to anxious patients prior to examinations or treatments.
Shipping Associate
Sports Authority
Burlington, NJ
11.2009 - 01.2011
- Collaborated with the warehouse team to ensure accurate shipping of orders.
- Organized and managed incoming shipments, including verifying accuracy and condition of products.
- Scanned and tracked all packages for shipment using tracking software.
- Identified discrepancies between order documents and actual items received.
- Maintained inventory records and updated stock information in database system.
- Created labels for outgoing packages according to customer requirements.
- Processed returns, exchanges, refunds, and credits in accordance with company policies.
- Inspected packages for damage prior to loading onto trucks or pallets.
- Provided customers with accurate information about their orders' status.
Machine Operator/Forklift Operator
Silgan Plastics
Langhorne, PA
08.2006 - 11.2009
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Inspect finished workpieces to ensure conformance with specifications.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures.
Education
High School Diploma -
Ewing High School
Ewing, NJ06-1986
Skills
- Office Management
- Document Management
- File management expertise
- Cash Handling
- Administrative Support
U. S Army
Combat signaler from November 1986-September 1992
References
References available upon request.
Timeline
Sr. Clerk
Department Of Community Affairs
01.2020 - Current
Clerk
Department Of Community Affairs
10.2015 - 01.2020
Patient Escort
Capital Health Hopewell
02.2011 - 10.2015
Shipping Associate
Sports Authority
11.2009 - 01.2011
Machine Operator/Forklift Operator
Silgan Plastics
08.2006 - 11.2009
High School Diploma -
Ewing High School
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