Summary
Overview
Work History
Education
Skills
Contact
Certification
Timeline
Generic

ROBERT FOLGER

Maumee,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director of Building Automation

GEM Service
01.2024 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Controls Service Manager

GEM Service
08.2021 - 01.2024
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.

BAS CONTROLS TEAM LEADER

Campbell Mechanical Services
04.2012 - 08.2021
  • Create pre project drawings including: Network Layouts, Controller Flow Diagrams, Points Lists, Sequences of Operation, and Wiring Diagrams
  • Write controller programs to follow required sequence of operation
  • Point to point checkout of building control system controllers
  • Collaborate with customer IT personnel to setup control system network connections, and maintain proper cyber security
  • Customer building control system training
  • Assist project sales department in control system design
  • Perform HVAC mechanical system service as needed.

PITC INSTRUCTOR

Local 50 PITC
09.2014 - 05.2018
  • Assign and grade class work and homework
  • Prepare and administer written, oral, and performance tests, and issue grades in accordance with performance
  • Conduct classes, workshops, and demonstrations to teach principles, techniques, or methods in subjects such as basic refrigeration skills, basic & specialty tool operation(basic shop), and building automation skills
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students
  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations
  • Prepare materials and classrooms for class activities
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations.

REFRIGERATION FITTER

Refrigeration Mechanics
08.2011 - 04.2012
  • Install refrigerant piping and systems throughout the Hollywood Casino.

SUPERMARKET REFRIGERATION PROJECTS & SERVICE

Arco
03.2007 - 08.2011
  • Maintained company refrigeration contractor licenses for Ohio & Michigan from 2009 - 2011
  • Supermarket, as well as commercial refrigeration project installation and service.

Education

PITC Instructor Training

Washtenaw Community College
Ann Arbor, MI
2018

Mechanical Equipment Service

Piping Industry Training Center
Walbridge, OH
03.2012

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Project Management
  • Team Management
  • Creativity and Innovation
  • Project Coordination
  • Skilled in Microsoft Office
  • Microsoft Teams

Contact

WASHTENAW COMMUNITY COLLEGE, Ann Arbor, MI, Instructor Training Program, Education, 08/2018, PIPING INDUSTRY TRAINING CENTER, Northwood, OH, Apprenticeship Mechanical Equipment Service, 06/2012, Procient with Microsoft Oce Suite + Visio, Basic Python Programming, 48-50 WPM Typing, IT Fluent (Understand DHCP, DNS, Servers, Switching, etc...), UA Instructor Training Certicate, Mitsubishi City-Multi Certication, Carrier I-Vu ES Certication, Distech Controls Certication, Tridium Niagara 4 Certication, UA STAR Certication, Results-oriented professional with 16+ years of eld experience and a proven knowledge of eld instruction, curriculum development, and course design. Aiming to leverage my skills to successfully ll the PITC MES Assistant Coordinator position.

Certification

  • Distech 6002 | Distech Controls | 2020
  • Niagara 4 | Tridium/Cochrane Supply | 2016

Timeline

Director of Building Automation

GEM Service
01.2024 - Current

Controls Service Manager

GEM Service
08.2021 - 01.2024

PITC INSTRUCTOR

Local 50 PITC
09.2014 - 05.2018

BAS CONTROLS TEAM LEADER

Campbell Mechanical Services
04.2012 - 08.2021

REFRIGERATION FITTER

Refrigeration Mechanics
08.2011 - 04.2012

SUPERMARKET REFRIGERATION PROJECTS & SERVICE

Arco
03.2007 - 08.2011

PITC Instructor Training

Washtenaw Community College

Mechanical Equipment Service

Piping Industry Training Center

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