I possess extensive experience in reporting and analyzing employee attendance trends and patterns, complemented by the ability to create dynamic reports. My expertise includes navigating complex regulations related to sick leave in Oakland ,California as well as compliance with FEHA, FMLA, Workers Compensation, and SDI. Additionally, I have a solid background in accrual management and attendance policies, Including sworn 4850 Leave.
Overview
20
20
years of professional experience
Work History
Payroll Clerk Supervisor
City Of Oakland
01.2025 - Current
Supervise payroll team, ensuring accurate processing for 300+ employees monthly.
Coordinate with HR to resolve payroll discrepancies, enhancing team efficiency.
Analyze payroll data to identify cost-saving opportunities, achieving significant budget improvements.
Develop training programs for staff, fostering skill enhancement and teamwork.
Lead payroll operations team, streamline processing workflows, and implement quality control measures to ensure accurate compensation disbursement for city employees.
Supervise compliance with tax regulations, validate payroll calculations, and maintain comprehensive documentation while managing internal audits.
Guide and mentor payroll staff, facilitate cross-departmental communication, and resolve complex compensation inquiries through effective team coordination.
Optimize payroll processing cycles, reduce error rates, and enhance operational efficiency through systematic process improvements.
Use Oracle Payroll System to process payroll, adjust and update employee payroll items.
Redesigned payroll training modules to incorporate hands-on learning, resulting in measurable improvement in team performance and accuracy.
Assisted with writing job postings and job descriptions for boards.
Developed and implemented onboarding and orientation programs for new employees.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Optimized talent acquisition through the implementation of innovative recruiting methods and channels.
Monitored employee attendance and addressed any issues related to timekeeping or absence management effectively.
Regional Operations Manager
FedEx Express
07.2020 - Current
Oversee 60+ staff, ensuring compliance with safety policies and procedures.
Improve operational quality and team efficiency through system development.
Lead hiring, onboarding, and training to meet business needs.
Manage payroll entries and adjustments using Kronos system.
Ensure compliance with FAA regulations, implementing necessary improvements.
Developed data-driven strategies to optimize resource allocation and operational performance, delivering comprehensive reports to senior leadership.
Fostered cross-functional partnerships between operations teams and leadership, establishing clear communication channels to reduce workflow bottlenecks.
Redesigned onboarding procedures and OSHA compliance training programs, strengthening workplace safety standards and employee competencies.
Spearheaded operational excellence initiatives through strategic budget management and performance monitoring systems.
Streamlined cross-departmental workflows and optimized resource allocation, resulting in enhanced operational efficiency across 60+ team members.
Implemented data-driven performance monitoring systems while maintaining strict FAA compliance, elevating operational standards and safety protocols.
Completed uniform and purchasing orders using Oracle Financial systems.
Managed employee leave requests in accordance with federal, state, and company policies while minimizing disruption to business operations.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Facilitated resolution of employee relations issues by providing guidance, mediation, and conflict resolution services.
Ensured compliance with employment laws and regulations through proactive policy development and regular audits.
Courier / Swing Driver
FedEx Express Corporation
01.2012 - 07.2020
Executed timely deliveries, enhancing client satisfaction and maintaining service excellence.
Secured sensitive documents, ensuring confidentiality and client trust.
Complied with DOT standards for hazardous materials, ensuring safety and legal adherence.
Built communication skills through professional interactions with team and management.
Improved delivery efficiency, contributing to overall operational success.
Streamlined delivery routes and optimized package handling processes to reduce transit times while maintaining exceptional service standards.
Served as Acting Manager as a part of training for AIM (Advancement into Management) Program.
Audited and entered timecards into Kronos timekeeping system.
Run daily workgroup meetings, daily reports and conduct safety check rides.
Trained new drivers as a Certified Smith Driving instructor.
Flight Ops Coordinator/ Ramp Agents
FedEx Express Corporation
11.2005 - 01.2012
Led team of 20 in aircraft loading, enhancing coordination and efficiency.
Improved resource allocation through optimized scheduling, minimizing conflicts.
Streamlined communication with flight teams, boosting operational efficiency.
Identified and mitigated risks, reducing potential flight delays and disruptions.
Led cross-functional ramp operations team of 20, coordinating aircraft loading while ensuring strict FAA compliance and maintaining high safety standards.
Streamlined flight operations workflow through enhanced communication protocols between ground crew, pilots, and maintenance teams.
Developed comprehensive training program for new hires, focusing on operational excellence and safety-first mindset in aircraft handling procedures.
Served as acting Manager as part of required training for ASPIRE management candidates.
Audited and entered timecards into FAMIS timekeeping system.
Maintained employee files and training records were up to date.
Team Leader
FedEx Express Corporation
05.2005 - 11.2005
Led a team of 10, ensuring adherence to procedures and quality standards.
Boosted team productivity through constructive feedback and performance monitoring.
Facilitated daily meetings to align team goals and operational plans.
Conducted routine safety checks to maintain machine efficiency.
Executed tasks specific to the Inside Input Sort Material Handler role.
Facilitated daily strategic planning sessions to align team objectives, fostering clear communication and goal-oriented execution.
Developed and executed targeted training programs to enhance team capabilities and maintain consistent quality benchmarks.
Education
No Degree - Business Administration And Management
Napa Valley College
Napa, CA
High School Diploma -
Jesse Bethel High School
Vallejo, CA
06-2001
Skills
Data entry
Microsoft Excel proficiency
Onboarding processes
Training and mentoring
Absence management
Workday absence management
Leave of absence management
Policy enforcement
Report generation
Microsoft office
Critical thinking
Timeline
Payroll Clerk Supervisor
City Of Oakland
01.2025 - Current
Regional Operations Manager
FedEx Express
07.2020 - Current
Courier / Swing Driver
FedEx Express Corporation
01.2012 - 07.2020
Flight Ops Coordinator/ Ramp Agents
FedEx Express Corporation
11.2005 - 01.2012
Team Leader
FedEx Express Corporation
05.2005 - 11.2005
No Degree - Business Administration And Management