Robert Fox
Novi,MI
Summary
Collaborative professional with a strong background in food service and delivery. Skilled in training new staff, managing efficient delivery routes, and ensuring compliance with food safety standards. Committed to fostering a positive team environment and delivering excellent customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Lollapalooza
Chicago, Illinois
07.2022 - Current
- Managed bar inventory and ensured timely restocking of supplies.
- Provided exceptional customer service and resolved patron inquiries efficiently.
- Collaborated with team members to maintain clean and organized bar area.
- Engaged with festival-goers to promote special drink offerings and events.
Delivery Driver
DoorDash
Novi, Michigan
05.2022 - Current
- Followed safety protocols for food handling and delivery processes.
- Managed route planning to optimize delivery efficiency and timeliness.
- Handled customer inquiries and resolved issues during deliveries professionally.
- Navigated routes with relevant map programs and GPS systems.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Notified customers of delays to decrease calls to support.
Line Cook/Prep Cook/Expo Runner/Cashier
Panera Bread
Novi, Michigan
03.2020 - 05.2022
- Prepared fresh ingredients for daily menu items to ensure quality and freshness.
- Operated kitchen equipment safely and efficiently during busy meal periods.
- Maintained cleanliness and organization of workstations to meet health standards.
- Collaborated with team members to streamline food preparation processes during peak hours.
- Assisted in inventory management by tracking ingredient supplies and restocking as needed.
- Trained new team members on food safety practices and kitchen procedures effectively.
- Communicated with front-of-house staff to coordinate timely meal service for customers.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Organized walk-in coolers and freezers according to established guidelines.
- Accepted cash and credit card payments, issued receipts and provided change.
Delivery Driver
Panera Bread
Novi, MI
03.2018 - 03.2020
- Delivered meals and baked goods promptly to customers' locations.
- Communicated effectively with team members to ensure smooth operations.
- Managed route planning to optimize delivery efficiency and timeliness.
- Assisted in training new drivers on delivery procedures and company policies.
- Handled customer inquiries and resolved issues during deliveries professionally.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Cashier/Stocker
One World Market
Novi, MI
04.2017 - 08.2017
- Processed customer transactions with high accuracy and efficiency at a busy retail market.
- Operated cash register to handle payments via cash, check, credit card, gift card, or automatic debit.
- Assisted customers in locating products and addressing inquiries promptly.
- Greeted customers and provided information regarding store products and services.
Education
High School Diploma -
Novi High School
Novi, MI06-2016
Skills
- Inventory management
- Routing optimization
- Food safety compliance
- Team collaboration
- Customer service excellence
- Training new staff
Certification
Illinois Basset License
Timeline
Bartender
Lollapalooza
07.2022 - Current
Delivery Driver
DoorDash
05.2022 - Current
Line Cook/Prep Cook/Expo Runner/Cashier
Panera Bread
03.2020 - 05.2022
Delivery Driver
Panera Bread
03.2018 - 03.2020
Cashier/Stocker
One World Market
04.2017 - 08.2017
High School Diploma -
Novi High School