Robert Francis Herbert Jr.
Houston,Texas
Summary
Highly trained, organized and proactive worker with excellent communication skills and a strong work ethic. Proven ability to provide technical advice to solve complicated and undefined aspects of animal disposal and on-farm depopulation, and disinfection activities in an environmentally acceptable manner. Excellent problem-solver, oral and written communication skills, and multi-tasker; Knowledgeable on the latest technologies and proficient in Microsoft Office Suites. Ability to communicate with compassion and empathy. Desire to learn more about emergency management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Cleaner
Pinch A Penny Pool, Patio, and Spa
03.2021 - 08.2021
- Provided the highest level of professionalism and customer service to all members and guests.
- Cleaned, disinfected, and maintained swimming pools in a safe and sanitary condition, brushed and vacuumed swimming pools according to established procedures and scrubbed pool tiles.
- Verified and maintained preventive maintenance on pumps, chlorinators, heating, and filtration equipment to maintain operative condition for over 25 pools in a 10-mile radius.
- Analyzed pool codes and standards. Cleaned and disinfected pool deck area. Assisted in store with product sells and water testing.
Car Porter
Toyota Dealership
04.2022 - 01.2023
- Provided the highest level of professionalism and customer service to all guests. Utilized computer software for data entry and retrieval of information.
- Transported vehicles unsupervised to different locations on multiple auto dealership lots. Analyzed vehicle codes and standards to ensure customer satisfaction.
- Tracked vehicle stock and additional data necessary to ensure up to date inventory and organized lots.
- Assisted with cleaning, disinfecting, and detailing the interior and exterior (washing/waxing) and checking oil and coolant levels of multiple makes and models of vehicles.
Players Services
Bluejack National Golf Course
04.2023 - 10.2023
- Provided the highest level of professionalism and customer service to all members and guests. Prepped the course daily and provided suggestions to immediate supervisor on club activities and events while following proper course etiquette.
- Assisted golfers by delivering their golf carts and checking in golf carts, loading bags, cleaning clubs, disinfecting golf carts, and preparing golfers for play ensuring all their questions were answered and needs were met.
- Conducted course damage inspections and assessments. As a Starter, I would sit at the first tee box and make sure the T-sheet moved smoothly throughout the day and announced members and their guest that were teeing off the first tee box.
- Interacted with members and guests professionally, assisted with changes and last-minute requests as needed in utilizing computer software, such as Microsoft Office Suite, Google Suite and Adobe for data entry and retrieval of information.
Outreach Specialist
Guardian Community
01.2024 - 10.2024
- Managed various aspects of events supporting veterans and first responders within the Houston-area communities. Provided the highest level of professionalism and customer service to all members and guests.
- Communicated and educated individuals on the effects of PTSD and the essential support we provide for the cause.
- Processed and implemented technology required to complete event assignments. Conducted course damage inspections and assessments.
- Represented the organization with integrity, compassion, honesty and professionalism at all hosted events and gatherings.
Volunteer Agency Liaison Project Manager
Federal Emergency Management Agency
10.2024 - Current
- Organized and maintained a comprehensive Foundations & Grants database to streamline resource allocation.
- Collaborated with TSA to retrieve and process Release of Information (ROI) documentation from applicants, while providing essential resources and support for disasters 4781-TX and 4798-TX & Make appropriate referrals for disaster survivors with unmet and emergency needs.
- Contributed to the Long-Term Recovery Group (LTRG) operations for Polk County and San Jacinto County, supporting recovery initiatives.
- Compiled and managed a directory of churches and faith-based organizations in San Jacinto County to support community recovery efforts.
- Developed a list of the food banks in the Branch 4 area to facilitate workforce development and training opportunities for disaster-affected populations.
- Compiled a comprehensive spreadsheet of homeless shelters for the affected areas in disaster 4781-TX & 4798-TX to assist in resource distribution and recovery planning.
- Provide voluntary, faith-based, community organizations, and the private sector with information on the sequence of delivery, including FEMA disaster programs and pertinent information relevant to the community’s priorities.
- Provide technical assistance to the information and referral agencies in identifying disaster resources, communicating their service, and integrating with recovery partners (i.e., United Way, 2-1-1, et al.)
Education
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Lone Star College
Spring, TexasSam Houston State University
Huntsville, Texas01.2023
High School Diploma - Agriculture
Klein Oak High School
Spring, Texas05.2020
Skills
- Computer Software: Microsoft Office Suite, Google Suite, Adobe
- Knowledgeable of Grants Manager, Concur and Travel policies and procedures
- Excellent written and verbal communications, attention to detail and public speaking skills
- Desire to expand knowledge in management, strategy, culture, and organizational development
- Expert in providing advice, guidance, and policy interpretation and managing cross-component groups simultaneously to accomplish short- and long-range goals
Certification
- DHS Insider Threat Awareness, Privacy at DHS: Protecting Personal Information, Records Management for Everyone
- ISO366.a - Planning for the Needs of Children in Disasters, 15-0368.a: Including People with Disabilities in Disaster Operations, IS-0403: Introduction to Individual Assistance, IS-244.b Developing and Managing Volunteers, IS-405: Mass Care/Emergency Assistance Overview, IS-0244.b: Developing and Managing Volunteers, IS-0366.a: Planning for the Needs of Children in Disasters, IS-0403: Introduction to Individual Assistance, IS-0405: Overview of Mass Care/Emergency Assistance, IS-650.b: Building Partnerships with Tribal Governments
Timeline
Volunteer Agency Liaison Project Manager
Federal Emergency Management Agency
10.2024 - Current
Outreach Specialist
Guardian Community
01.2024 - 10.2024
Players Services
Bluejack National Golf Course
04.2023 - 10.2023
Car Porter
Toyota Dealership
04.2022 - 01.2023
Pool Cleaner
Pinch A Penny Pool, Patio, and Spa
03.2021 - 08.2021
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Lone Star College
High School Diploma - Agriculture
Klein Oak High School
Sam Houston State University
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