Summary
Overview
Work History
Education
Skills
Motorcycles
Timeline
Generic

Robert Franco

Fort Stockton,TX

Summary

Forward-thinking professional offering more than [Number] years of experience working in demanding, deadline-driven environments. Excellent skills servicing [Type] systems, making repairs and conducting warranty work.

Overview

49
49
years of professional experience

Work History

Field Service Technician

Nova Compression Services
12.2021 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.

Supervisor of Operations

Heartland
01.2021 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Senior Field Service Technician

CDM
01.2013 - 01.2018

New sets 3500s 3600s Pecos and Mentone Tx .

Field Service Supervisor

Exterran Energy
01.1993 - 01.2013
  • Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
  • Established strong relationships with clients through excellent communication skills and professional conduct.
  • Facilitated communication between office personnel, subcontractors, and customers.
  • Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.

Major Maintenace

Stockton Industrial Maintenance
01.1983 - 01.1993

Major Maintenance Overhauls Slow Speeds Sandhills gas plants.

Roughneck Drilling Rigs

Noble Drilling
01.1976 - 01.1983

Multiple positions Multiple Companys.

Education

High School Diploma -

Tularosa High
Tularosa, NM

Skills

Held positions as Manager ,Supervisor,Senior Lead and field service tech for multiple companies New sets , make ready ,start ups,alignments, all areas of operations and maintenances,PMs and Major Maintenances

Motorcycles

2006 Ultra Classic Electra Glide,1976 XLCH Sportster right hand shifter and kick start only,shovelhead.

Timeline

Field Service Technician

Nova Compression Services
12.2021 - Current

Supervisor of Operations

Heartland
01.2021 - Current

Senior Field Service Technician

CDM
01.2013 - 01.2018

Field Service Supervisor

Exterran Energy
01.1993 - 01.2013

Major Maintenace

Stockton Industrial Maintenance
01.1983 - 01.1993

Roughneck Drilling Rigs

Noble Drilling
01.1976 - 01.1983

High School Diploma -

Tularosa High
Robert Franco