Robert Freedman

I Manage the sales and operations for Moving and Logistics company with multiple nationwide locations.

• Developed effective business plans to align strategic decisions with long-term objectives.
• Drove year-over-year business growth while leading sales and operations, strategic vision and long-range planning.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes..
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• With all I do on a daily bases and even though I very much enjoy the operational side, the sales process is my wheelhouse which is my passion for building sales departments and nurturing sales teams.
• Create and nurture sales teams on the importance of product knowledge in order to become confident, results oriented and relationship builders in a highly competitive atmosphere.
• I give sales people the tools they need to succeed and prosper but also with the ideology that even though i am upper management my door is always open when needed to make them the best they can be.

• Developed complete business plans and operational strategies for new and existing business.
• Created and restructured Sales departments for companies implementing process, procedures, market analysis, training and planning strategies to take the departments to the next level in the marketplace.
• Devised strategies to improve organization efficiency and optimize group management.
• Led corrective action plans, procedure development, staff performance reviews and training programs.
• Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
• I still accept consults based on my availability and the project involved. I am a subcontractor over the years and very good at what i do though i prefer to be out hands on within a company that requires my expertise.

• Trained, coached and mentored staff to support smooth adoption of new Sales programs.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Supervised warehouse and trucking management in all aspects of company policy and ongoing expansion.