Robert Freeland
Bath,MI
Summary
Dynamic operations manager with a proven track record at Freeland Garage Services, enhancing workflow efficiency and customer satisfaction. Skilled in financial planning and relationship management, I successfully implemented marketing strategies that boosted local visibility and optimized profitability, while training staff to deliver exceptional service and maintain high-quality standards.
Developed key operational and managerial skills in fast-paced business environment, seeking to transition into new field. Strong problem-solving and decision-making abilities, with focus on optimizing processes and driving efficiency. Ready to bring fresh perspective and transferable skills to new career path.
Personable and resourceful individual with strong organizational skills and positive, upbeat attitude. Familiar with essential business operations and financial management, possessing strong problem-solving and decision-making abilities. Capable of driving successful outcomes and fostering growth to enhance business performance.
Overview
3
3
years of professional experience
Work History
Owner/Operator
Freeland Garage Services
06.2025 - Current
- Developed operational procedures to enhance workflow efficiency.
- Managed inventory levels to ensure product availability and reduce waste.
- Trained staff on customer service best practices to improve client satisfaction.
- Implemented marketing strategies that increased local visibility and customer engagement.
- Monitored financial performance, adjusting budgets to optimize profitability.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established vendor relationships to negotiate better pricing and terms for supplies.
- Conducted regular quality assurance checks to maintain product standards and compliance.
- Oversaw scheduling and staffing to align with peak business hours and demand.
Forman
Cousins Contracting
07.2022 - 06.2025
- Managed project schedules, ensuring timely completion of construction milestones..
- Implemented safety protocols, reducing incidents and maintaining compliance with regulations.
- Oversaw budget management, tracking expenses to align with financial projections.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Managed large-scale construction projects within cost, quality and time constraints,
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Led successful bids securing new contracts contributing significantly towards business growth and increased profitability.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
Field Service Technician
Pirtek
07.2022 - 07.2023
- Assisted in troubleshooting and repairing equipment to ensure optimal performance.
- Learned and utilized diagnostic tools to identify technical issues effectively.
- Supported field technicians in performing routine maintenance checks on machinery.
- Documented service reports and maintained accurate records of repairs completed.
- Collaborated with team members to improve response times for service requests.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Discussed and recommended service options with customers.
- Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
Education
No Degree -
Penn Foster Career School
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Personnel management
- Staffing
- Inventory management
- Relationship management
- Operational reporting
- Marketing strategy development
- DOT compliance
- Performance analysis
- Financial planning
Timeline
Owner/Operator
Freeland Garage Services
06.2025 - Current
Forman
Cousins Contracting
07.2022 - 06.2025
Field Service Technician
Pirtek
07.2022 - 07.2023
No Degree -
Penn Foster Career School
Similar Profiles
HERMAN FREDERICK BOHR VHERMAN FREDERICK BOHR V
Inventory Photographer at Freeland Chevrolet & Freeland Chrysler, Dodge, Jeep & RamInventory Photographer at Freeland Chevrolet & Freeland Chrysler, Dodge, Jeep & Ram
Heather WinterHeather Winter
Veterinary Technician Team Manager at Freeland Animal HospitalVeterinary Technician Team Manager at Freeland Animal Hospital
Ellie ChristmasEllie Christmas
Freeland Design Consultant at Freeland Design ConsultantFreeland Design Consultant at Freeland Design Consultant
Sierrah BakerSierrah Baker
Registered Nurse at MercyPlusRegistered Nurse at MercyPlus
Tabatha HarcourtTabatha Harcourt
General Manager at Dunham's SportsGeneral Manager at Dunham's Sports