SUSAN FRITZ
Tarpon Springs,FL
Summary
Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with American cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational English skills. Gifted Sous Chef with undeniable talents in developing menus to draw in clientele. Passionate individual creating healthy dishes made with locally grown ingredients. Ready for new challenge creating tasty meals for successful establishment. Forward-thinking professional offering more than 2 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven cooking skills. Creative Chef driving and sustaining remarkable restaurant growth by offering unparalleled customer experiences. Specializing in American foods with skills in concept development and high-quality restaurant operation. Proficient Sous Chef highly competent at operating in fast-paced, demanding environments. Adaptable professional with success handling challenges.
Overview
28
28
years of professional experience
1
1
Certification
Work History
CHEF /CHEF
Rhino Products Co..LLC
Oldsmar, FL
01.2004 - Current
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
Chef/Cook Supervisor
N-Ren Corporation
Cincinnati, OH
01.1998 - 01.2000
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Mentored kitchen staff to prepare each for demanding roles.
- Acted as head chef when required to maintain continuity of service and quality.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Collaborated with staff members to create meals for large banquets.
- Established and updated staff schedules and assignments to optimize coverage of peak times.
- Developed full, tasting, and special events menus to meet establishment needs and maintain strong customer levels.
- Cultivated positive relationships with vendors to source best ingredients at best prices.
- Obtained fresh, local ingredients to lower grocery costs.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Produced revolutionary menu offerings to put establishments on local, regional and national map.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Controlled food costs and managed inventory.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Accurately completed end-of-day financial tasks worth over $5,000 of cash and card transactions daily.
- Set and oversaw weekly and special event menu plans.
- Created new recipes, outlined steps and training staff on correct preparation.
- Cut spending through effective inventory management and supply sourcing.
- Decreased necessary training time by updating and overhauling training program.
Education
High School Diploma -
Xxxxxxxx
XxxxxxAcademy For Practical Nursing And Health Occupations
West Palm Beach, FLCordon Blue
School of Hard Knocks
Skills
- Service Training
- Timesheet Organization
- Payment Acceptance
- Work Schedule Creation
- Dining Area Cleaning Supervision
- Complaint Resolution
- Inventory Control
- Work Area Inspection
- Task Delegation
- Cash Receipt Balancing
- Cash Handling
- Alcoholic Beverage Service
- Equipment Arrangement Specifications
- Production Reporting
- Hiring and Firing
- Deposit Preparation
- Food Portion Specification
- Orientation and Onboarding
- Shortage Reports
- Safety Training
- Equipment Inspection
- Payroll Preparation
- Verbal and Written Communication
- Production and Time Sequencing
- Work Station Assignments
- Customer Service
- Worker Training
- Critical Thinking
- Kitchen Staff Supervision
- Departmental Strategies Development
- Greeting and Seating Guests
- Budget Development
- New Products Evaluation
- Operational Reporting
- Disciplinary Write-ups
- Personnel Data Reporting
- Theft Procedures Establishment
- Data Entry Software
- Supplies Forecasting
- Food Delivery Oversight
- Team Collaboration
- Serving Arrangements Collaborations
- Nutritional Assessments
- Reservations Coordination
- Staff Forecasting
- Special Menu Planning
- Point of Sale POS Software
- Workforce Now
- Work Procedures Evaluation
- Equipment Purchasing
- Service Quality Standards Evaluation
- Coordinating Kitchen Staff
- Decision Making
- Menu Planning
- Relationship Building
- Vendor Relationships
Accomplishments
- Prepared many many meals, including appetizers and desserts, for high-volume catering event.
- Selected to create and prepare unique dishes for private parties with well-known celebrities such as Sean Connery.
- Recognized for preparation of Spainish Piea....
- Created signature dish which generated high-interest and became best-selling dinner entrée for Herb H. Hamilton
- Practical Nurse practicing for 48 years.
Certification
- Practical Nursing License - in Alaska and Florida (not licensed in Wyoming, but, could be if required.
Horseback Riding and Grooming
I grew up on a small farm near Toledo Ohio with 5 brothers and sisters and a hard working wonderful mom and dad. We had horses... I have cleaned stalls, groomed horses, rode horses, fed horses, foaled mares, and did routine daily barn work to keep things in good condition. My brother Donald Fritz, actually worked at the Elephant Head Lodge in 1968 as a wrangler and still has wonderful memories of that experience today. Dad used to go to Cody every fall to hunt deer and elk.
My other brother, Robert Fritz DVM, is a retired veterinarian who specialized in equine medicine and surgery of Thoroughbreds in Ohio, NY, Florida and Kentucky. He also was part owner of the Sky Meadow Ranch and Sierra Madre Ranch in Encampment Wyoming with his wife's family...Pete Romios was the manager...his son Bill is the manager today.
Timeline
CHEF /CHEF
Rhino Products Co..LLC
01.2004 - Current
Chef/Cook Supervisor
N-Ren Corporation
01.1998 - 01.2000
High School Diploma -
Xxxxxxxx
Academy For Practical Nursing And Health Occupations
Cordon Blue
School of Hard Knocks