Robert Fuller
Aubrey
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Agile Product Owner (2013 - Present)
FedEx Office
01.2013 - Current
- Interacted with internal stakeholders as voice of customer.
- Liaised with product team and development team to help break down requirements.
- Attended Agile ceremonies, demos and production proving activities.
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Analyzed customer feedback to identify areas for improvement.
- Generated reports for IT project progress and performance.
- Established and enforced project timelines and deadlines.
- Partnered with project team members to identify and quickly address problems.
- Wrote, updated and maintained project documentation.
- Coordinated with external vendors to deliver IT project components.
- Resolved staff conflicts and identified potential areas of improvement.
- Implemented best practices to drive quality IT project delivery.
- Led cross-functional teams to successfully complete IT projects.
- Communicated project updates to stakeholders at all levels.
- Assessed and analyzed customer requirements to develop effective IT project plans.
Systems Analyst (2010-2013)
FedEx Office
01.2010 - Current
- Gathered requirements and performed gap analysis through design workshops with users.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - Computer And Information Sciences
Santa Monica College
Santa Monica, CA01-2001
No Degree - Game And Simulation Programming
DeVry University
Irving, TX01-2006
Skills
- Customer engagement
- Sprint planning
- Team facilitation
- Data-driven decision making
- Stakeholder collaboration
- Cross-functional coordination
- Software development lifecycle
- Release planning
- Problem resolutions
- Scrum framework
- Story planning
- Roadmap development
- Problem identification
- Agile methodology
- Scrum methodology
Certification
- Agilist (SA)
- Practitioner (SP)
- Product Owner/Product Manager (PO/PM)
Timeline
Agile Product Owner (2013 - Present)
FedEx Office
01.2013 - Current
Systems Analyst (2010-2013)
FedEx Office
01.2010 - Current
No Degree - Computer And Information Sciences
Santa Monica College
No Degree - Game And Simulation Programming
DeVry University
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