Summary
Overview
Work History
Education
Skills
Future Career opportunities
References
Timeline
Generic

Robert Gac

Atlanta,GA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Logistics Manager

Armstrong Logistics
Chattanooga, TN
10.2016 - Current
  • Developed and managed logistics strategies to improve the efficiency of operations.
  • Created reports to track shipment progress, delivery times, and costs associated with transport.
  • Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
  • Coordinated with suppliers to ensure timely deliveries of goods.
  • Drafted policies regarding storage, distribution, and transportation of products.
  • Ensured compliance with government regulations related to freight forwarding activities.
  • Implemented cost-saving measures such as route optimization for shipments.
  • Negotiated contracts with carriers for optimal pricing on transportation services.
  • Resolved customer complaints related to shipping issues or delays in transit times.
  • Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
  • Identified areas of improvement in existing logistics systems using data analytics tools.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Assigned tasks and projects to team members based on their experience level and skillset.
  • Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.

National Sales Manager

Access America Transport
Chattanooga, TN
05.2014 - 10.2016
  • Developed strong relationships with clients to enhance customer loyalty.
  • Collaborated with team members to achieve sales targets and share insights.
  • Trained new sales staff on company policies and product knowledge.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for consistently landing high value customers.

Customer service/Sales Manager

Sprint
Chattanooga, TN
10.2010 - 05.2014
  • Managed multiple projects simultaneously while meeting deadlines.
  • Tested new applications for compatibility with existing systems.
  • Installed operating systems, configured settings, and added and removed applications as needed.
  • Performed diagnostic tests on cell phones to identify issues and determine appropriate repair solutions.
  • Troubleshot technical problems with hardware and software components of cell phones.
  • Provided customer support by answering questions about the functionality of their devices.

Education

High School Diploma -

Lakeview High School
Fort Oglethorpe, GA
05-2007

Skills

  • Route Optimization
  • Fleet Dispatch
  • Profit and Loss Management
  • Skilled in Microsoft Excel and various freight software tools
  • Shipping and Receiving Operations
  • Budget Planning
  • Team Management

Future Career opportunities

Reasons for exploring a new career. 

  • Better opportunity for career advancement
  • Better compensation
  • Better work-life balance or a more flexible schedule

References

References available upon request.

Timeline

Logistics Manager

Armstrong Logistics
10.2016 - Current

National Sales Manager

Access America Transport
05.2014 - 10.2016

Customer service/Sales Manager

Sprint
10.2010 - 05.2014

High School Diploma -

Lakeview High School

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