Robert Gallegos
Harker Heights,US
Summary
Dynamic professional with over 20 years of extensive expertise in delivery operations, gym management, and sales. Demonstrates a proven track record in route management, customer service, and team leadership, leveraging skills in logistics and operations management to drive success. Passionate about fostering strong merchant relationships and enhancing client satisfaction through innovative strategies and meticulous attention to detail.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Party Rental Driver
Amanzi Party Rentals
04.2024 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Delivery Driver
FedEx Ground
10.2019 - 12.2023
- Efficiently delivered packages to San Marcos outlet malls, ensuring timely service.
- Maintained high delivery accuracy and customer satisfaction.
- Developed strong route optimization skills for improved efficiency.
- Resolved delivery challenges to minimize delays and enhance service quality.
- Executed reliable daily delivery routes to high-traffic retail locations, maintaining consistent on-time delivery performance and strengthening merchant relationships.
- Maintained meticulous delivery logs and package tracking records, ensuring accurate documentation while upholding FedEx Ground’s service standards
- Orchestrated efficient delivery routes to high-volume retail locations, maintaining consistent on-time performance and strengthening merchant partnerships.
Manager
Big Tex Gym
06.2016 - 02.2019
- Managed daily gym operations, increasing membership retention and enhancing client satisfaction.
- Streamlined paperwork processes, improving efficiency and reducing administrative time.
- Provided personal training, contributing to client fitness goals and gym revenue growth.
- Managed comprehensive membership lifecycle processes, from acquisition to retention, driving sustained gym community growth and member satisfaction.
Texas State chairman
Texas USPA
02.2012 - 06.2017
- Led statewide powerlifting events, managing logistics and finances.
- Organized over 50 successful meets across Texas.
- Streamlined entry fee processes, enhancing efficiency.
- Developed employee schedules, improving team productivity.
- Increased participation and revenue through strategic planning.
Route Sales Representative
Bimbo Bakeries USA
10.2010 - 11.2011
- Delivered bakery products efficiently, ensuring timely distribution and customer satisfaction.
- Managed daily distribution routes for bakery products across assigned territories, ensuring consistent on-time delivery and maintaining product freshness standards.
- Executed precise inventory management and stock rotation protocols, minimizing waste while maintaining optimal product availability for customers.
- Built and maintained strong relationships with retail partners, leading to improved shelf placement and enhanced product visibility.
- Monitored sales patterns and customer preferences to optimize delivery schedules and stock levels, resulting in improved customer satisfaction.
Operations Manager
Flowers Baking Company
02.2003 - 09.2010
- Coordinated driver schedules to ensure timely delivery of baked goods.
- Expanded client base through successful acquisition of new accounts.
- Utilized logistics skills to optimize delivery routes and improve efficiency.
- Resolved delivery challenges, enhancing customer satisfaction.
- Contributed to operational growth with strategic account management.
- Orchestrated daily delivery routes for optimal efficiency, ensuring fresh product distribution while maintaining customer satisfaction and minimizing returns.
- Supervised fleet operations and driver schedules, implementing systematic tracking methods to enhance delivery accuracy and timeliness.
Education
High School Diploma -
San Marcos High School
San Marcos, TX05.1990
Skills
- B2B Sales
- Sales Management
- Team Leadership
- Route Management
- Customer Service
- Inventory Control
- Microsoft Office
- Time Management
- Spanish
- English
- Operations Management
- Account Management
- Merchandising
- Quality Control
- Logistics
- Delivery pickup
- Commercial driving
- Vehicle maintenance
- Time management
- Type vehicles expertise
- Loading and unloading
- Business management
- Route determination
- Friendly and outgoing
- Safety protocols
- Valid Driver's license
- Punctuality
- Traffic law observation
- Heavy lifting
- Processes and procedures
- Route management
Certification
Non-CDL Class C Driver's License
Languages
English
Spanish
Timeline
Party Rental Driver
Amanzi Party Rentals
04.2024 - Current
Delivery Driver
FedEx Ground
10.2019 - 12.2023
Manager
Big Tex Gym
06.2016 - 02.2019
Texas State chairman
Texas USPA
02.2012 - 06.2017
Route Sales Representative
Bimbo Bakeries USA
10.2010 - 11.2011
Operations Manager
Flowers Baking Company
02.2003 - 09.2010
High School Diploma -
San Marcos High School
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