Summary
Overview
Work History
Education
Skills
Websites
Additional Skills
Certification
Work Availability
Interests
Timeline
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ROBERT GARAVENTE

ROBERT GARAVENTE

Brand Ambassador
Somerset,NJ

Summary

A goal-oriented, process-driven and client-focused team player with a proven track record of success in business development and client relations management. Specializes in growing new business and developing strong customer and partner relationships through selling and consulting on a wide array of technology solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Caper
06.2023 - Current
  • Has extensive knowledge of how Caper smart shopping carts operate and provides detailed demonstrations
  • Addresses questions and concerns brought by patrons and store staff
  • Troubleshoots technical issues and files reports corresponding reports
  • Provides management with customer experiences and feedback

Inside Account Executive SM-SLED

SHI International
07.2019 - 09.2022
  • Achieved annual revenue of at least $1 million per year
  • Executed outreach campaigns via phone and email to acquire and manage business with K-12 and higher education institutions
  • Consistently realized dial and talk time metrics set by management
  • Responsible for full sales cycle-from prospecting to purchasing-for New England EDU customers
  • Acted as main point of contact for customer inquiries and concerns
  • Shared knowledge of product portfolios, representing over 10,000 SHI partners and distributors
  • Created and implemented CRM processes to track and report activity for each customer account
  • Utilized internal quoting software and order processing system to fulfill client requests

Business Development & Client Relations Manager

Gloria International
10.2016 - 06.2019
  • Managed inventory, logistics and customer needs for accounts in electronic transformers industry totaling $7 million annually
  • Served as client relations manager to directly interface with clients and service accounts
  • Conducted market research to support sales team: built prospects/leads, identified focus areas and recommended strategies for sales campaigns
  • Oversaw order fulfillment process by acting as liaison between client and internal warehouse team
  • Organized logistics for incoming product and outgoing shipments
  • Systematized inventory in warehouse for electronic transformer orders containing up to 1 million individual pieces
  • Maximized time, space and cost efficiencies
  • Utilized internal quoting software and order processing system to fulfill client requests

Education

Bachelor of Science - Marketing

The College of New Jersey
Ewing, NJ
05.2015

Minor - Business Management

The College Of New Jersey
Ewing, NJ
05.2015

Skills

  • Customer service
  • Strategic prospecting
  • Scheduling meetings
  • Product knowledge
  • Lead generation
  • Full sales cycle management
  • Active listening
  • CRM entry
  • Quoting
  • Renewal management
  • Order processing
  • Persuasive Selling

Additional Skills

  • Microsoft office suite (Word, Excel, PowerPoint, and OneNote)
  • Microsoft Outlook
  • Microsoft AX
  • Microsoft Dynamics CRM
  • Incident reports
  • Knowledge of programming languages (Python, SQL, and Linux)

Certification

  • Google Cybersecurity (09/2023)
  • Google Data Analytics (Actively Obtaining)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Cooking

Baking

Exercise

Timeline

Brand Ambassador

Caper
06.2023 - Current

Inside Account Executive SM-SLED

SHI International
07.2019 - 09.2022

Business Development & Client Relations Manager

Gloria International
10.2016 - 06.2019

Bachelor of Science - Marketing

The College of New Jersey

Minor - Business Management

The College Of New Jersey
ROBERT GARAVENTEBrand Ambassador