Robert Garcia
Ladson,SC
Overview
9
9
years of professional experience
Work History
General Manager
Shuckin' Shack
Charlston, SC
2021.06 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
Avocet Hospitality, Pier 101
Folly Beach, SC
2018.02 - 2021.06
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Bar Manager
Avocet Hospitality, Rooftop Bar At The Vendue
Charleston, SC
2017.02 - 2018.03
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
Bar Manager
Mynt Bar
Charleston, SC
2013.03 - 2017.02
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Consulted with my owner and GM to organize special events and promotions.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
Education
No Degree - Business Administration And Management
The Citadel
Charleston, SCCollege Prepatory Degree -
Camden County High School
Kingsland, GA05.1999
Skills
- Management Team-Building
- Supply Ordering and Management
- Money Handling
- Waste Reduction
- Corrective Actions
- Suggestive Selling
- Customer Loyalty
- Profit and Loss Control
- Guest Satisfaction
Timeline
General Manager
Shuckin' Shack
2021.06 - Current
General Manager
Avocet Hospitality, Pier 101
2018.02 - 2021.06
Bar Manager
Avocet Hospitality, Rooftop Bar At The Vendue
2017.02 - 2018.03
Bar Manager
Mynt Bar
2013.03 - 2017.02
No Degree - Business Administration And Management
The Citadel
College Prepatory Degree -
Camden County High School