Robert Garcia
San Antonio,TX
Summary
Proven Tire Technician with extensive experience at Rent A Tire, adept in tire installation and maintenance management. Demonstrates exceptional teamwork and collaboration, enhancing safety standards and customer satisfaction. Skilled in leveraging technical knowledge and interpersonal communication to boost productivity and efficiency, achieving a significant increase in client loyalty through expert service and advice.
Overview
10
10
years of professional experience
Work History
Tire Technician
Rent A Tire
06.2023 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Inspected and maintained equipment to limit operational disruptions.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Maximized efficiency by coordinating changing and rotating of tires.
- Promoted energy conservation by properly inflating tires according to manufacturer specifications.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
- Sourced tires to meet customer quality and budget needs.
- Minimized downtime with proactive identification of potential issues during routine inspections.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
- Enhanced workshop organization, effectively managing tools and equipment.
Tire and Lube Technician
Sun Auto Servives
10.2020 - 10.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Construction Safety Manager
Self Employed Services
04.2015 - 07.2016
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Analyzed data from incident reports to identify trends and areas requiring additional focus, leading to targeted improvements in overall site safety performance.
- Ensured compliance with OSHA regulations by developing and enforcing strict safety protocols for the construction team.
- Facilitated open communication channels between management and field staff regarding any concerns or suggestions related to workplace health and safety.
- Monitored daily worksite operations closely to proactively identify potential hazards, leading to swift resolution and mitigation of risks.
Tire Technician
Rolling Rentals
10.2018 - 10.2020
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Overnight Stocker
HEB Grocery Store
08.2016 - 10.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
Education
High School Diploma - Academics
William H. Taft High School
San Antonio, TX06.2011
Skills
- Tire Installation
- Tire mounting
- Tire balancing
- Wheel Balancing
- Punctuality
- Facility Cleaning
- Safety Procedures
- Troubleshooting abilities
- Oil Changes
- Technical knowledge
- Vehicle Lifting
- Fluid Checks
- Hydraulic Jack Usage
- Machinery Operation
- Maintenance Management
- Parts Lubrication
- Pressure monitoring
- Mounting expertise
- Multitasking
- Customer Service
- Excellent Communication
- Decision-Making
- Hand and Power Tool Operation
- Active Listening
- Wheel Removal
- Heavy Lifting
- Tire Rotations
- Multitasking Abilities
- Safe Vehicle Lifting
- Tire Rotation
- Basic Machine Operation
- Valve Stem Replacement
- Tire Sensor Resets
- Preventive Maintenance
- Tire Damage Assessment
- Time Management
- Vehicle Wheel Mounting
- Tire Reassembly
- Staff Training
- Equipment Maintenance
- Teamwork and Collaboration
- Equipment Setup
- Power Tool Operation
- Safety Protocols
- Relationship Building
- Proper Tire Inflation
- Customer Inquiry and Response
- Company Procedure Adherence
- Written Communication
- Emergency Repairs
- Service Reports
- Staff Supervision
- Problem-Solving
- Work Order Assessment
- Tire Casing Inspections
- Service Estimates
- Client Records
- Debris Management
- Customer Relations
- Attention to Detail
- Interpersonal Communication
- Problem-solving abilities
- Reliability
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Cleaning skills
Timeline
Tire Technician
Rent A Tire
06.2023 - Current
Tire and Lube Technician
Sun Auto Servives
10.2020 - 10.2021
Tire Technician
Rolling Rentals
10.2018 - 10.2020
Overnight Stocker
HEB Grocery Store
08.2016 - 10.2018
Construction Safety Manager
Self Employed Services
04.2015 - 07.2016
High School Diploma - Academics
William H. Taft High School
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