Summary
Overview
Work History
Education
Skills
Certification
Languages
Full Service Restaurant Management Experience
Timeline
Generic

Robert Gardaphe

Manchester,MO

Summary

Dynamic operations leader with a proven track record at The UPS Store Inc., excelling in budget management and staff recruitment. Adept at negotiating contracts and ensuring regulatory compliance, I drive profitability and efficiency through strategic planning and market analysis. Passionate about fostering team collaboration and developing talent for sustained success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

General Manager

The UPS Store Inc.
Des Peres, MO
10.2021 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Sourced, evaluated, and onboarded qualified staff for open positions.

Director of Operations

CleanSpa/Feet For Life Partners
Chesterfield, MO
05.2016 - 05.2021
  • Directed the operations and logistics of a multi-million dollar business.
  • Maintained budgeting documents for accurate tracking of expenses.
  • Negotiated contracts with suppliers ensuring best value pricing options were secured.

Owner/Operator Manager

Hot Aztec Restaurant and Food Truck
Saint Louis, MO
02.2010 - 04.2016
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Analyzed market trends to identify new business opportunities.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.

Training General Manager

Panera Bread
St Louis, MO
03.2003 - 02.2010
  • Developed and implemented training plans for employees to ensure they had the necessary skills and knowledge to perform their jobs effectively.
  • Built relationships between internal stakeholders across different departments so that there was better collaboration when it came time for creating new learning experiences.
  • Maintained detailed records of all course materials used during each session along with any other relevant information pertinent to assessment purposes.
  • Managed day-to-day operations of the Training Department including personnel management and budgeting tasks.

Education

Bachelor of Science - Business

University of Arizona
Tucson, AZ
05-1990

Skills

  • Budget management
  • Staff recruitment
  • Inventory control
  • Regulatory compliance
  • Contract negotiation
  • Market analysis
  • Succession planning
  • Proficient in MicroSoft Office and Google

Certification

  • Certified Facilitator, Franklin Covey - 2005
  • Disney's Approach to Leadership Excellence - 2000
  • Certified Notary Public

Languages

Spanish
Professional

Full Service Restaurant Management Experience

  • Over 30 years of Restaurant Management Experience in Both Front of House and Culinary Departments. General Manager in Full Service Restaurants as well.

Timeline

General Manager

The UPS Store Inc.
10.2021 - Current

Director of Operations

CleanSpa/Feet For Life Partners
05.2016 - 05.2021

Owner/Operator Manager

Hot Aztec Restaurant and Food Truck
02.2010 - 04.2016

Training General Manager

Panera Bread
03.2003 - 02.2010

Bachelor of Science - Business

University of Arizona

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