Robert Gardner

Worked several departments including hunting, marine/camping, tackle and electronics. Was involved in inventory management, customer service, and merchandising.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Built relationships with customers to encourage repeat business.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Strengthened team performance by assisting colleagues in understanding hand signals and other communication methods essential for safe spotting practices.
• Improved overall spotting efficiency by actively participating in training sessions focused on new equipment usage guidelines and best practices for signal communication techniques.
• Increased efficiency by maintaining clear lines of communication between lifting equipment operators and ground personnel.
• Reduced accidents through vigilant monitoring of the worksite, identifying potential hazards and taking corrective actions promptly.
• Contributed to successful project outcomes by effectively communicating with team members regarding load placement and movement.

Inspections of incoming loads for potential asbestos containing materials at the transfer station.

Controlling and directing incoming traffic and directing the customers to the proper location.

Trained in asbestos inspection and flagging.

Operations of a housekeeping/home maintenance business.

Worked along side the owner to take care of various customer needs.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Assisted in inventory management and merchandising.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.