Robert Garelick
Glendale ,AZ
Summary
Proactive General Manager with extensive experience in daily operations, budget management, and inventory control. Proven success in optimizing labor costs, enhancing customer satisfaction, and maintaining accurate financial records. Expert in team leadership, vendor relations, and operational efficiency, bringing strong problem resolution skills and a commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
MAD Greens
06.2024 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed product usage and waste.
Assistant General Manager
MAD Greens
02.2023 - 06.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Shift Lead
MAD Greens
01.2022 - 02.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Day Stocker
Frys Food
01.2021 - 01.2022
- Unloaded arriving product stock and moved to store display areas.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Education
Associate of Applied Science - Business
Glendale Community College
Glendale, CA05-2021
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
General Manager
MAD Greens
06.2024 - Current
Assistant General Manager
MAD Greens
02.2023 - 06.2024
Shift Lead
MAD Greens
01.2022 - 02.2023
Day Stocker
Frys Food
01.2021 - 01.2022
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Associate of Applied Science - Business
Glendale Community College
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