Robert Garrett

Housekeeper

Acorn Vocational Rentals

07.2021 - 03.2023

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Operated electronic backpack vacuums and floor sweepers.
Adhered to professional house cleaning checklist.
Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Reported damages, maintenance problems, safety issues, and potential hazards to management.
Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Responded to customer inquiries and resolved complaints to increase satisfaction.
Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
Kept logs of cleaning activities to enable tracking history and maintain accurate records.
Washed and folded towels and linens to properly stock guest rooms.
Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Sorted, laundered and put away various laundry items.
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Handled requests for extra linens, toiletries and other supplies.