Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Garrett

Campbell,OH

Summary

Knowledgeable Multi-Unit Manager with solid background in managing multiple business locations effectively. Successfully implemented strategies that enhanced operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals.

Overview

13
13
years of professional experience

Work History

Area Manager

Maersk Final Mile
01.2024 - Current
  • Responsible for the operational management of the Cleveland, Youngstown and Akron districts in Final Mile deliveries for 30 Lowe's stores.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Regional Operations Manager

PDP-Professional Delivery Providers
05.2019 - 01.2024
  • Traveled to over 15 Lowe's locations per week to manage each store and perform reviews of individual managers and employees.
  • Analyzed performance metrics to identify areas for improvement and implement necessary changes.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
  • Maintained high safety standards throughout the region, minimizing accidents and incidents.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.

Operations Manager

Holland
03.2012 - 05.2019
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Education

Associate of Applied Science - Criminal Justice

Mahoning County Career Center
Canfield, OH
06-1995

Skills

  • Staff management
  • Operations management
  • Relationship building and management
  • Team development
  • Performance management
  • Territory management
  • Profit maximization

Timeline

Area Manager

Maersk Final Mile
01.2024 - Current

Regional Operations Manager

PDP-Professional Delivery Providers
05.2019 - 01.2024

Operations Manager

Holland
03.2012 - 05.2019

Associate of Applied Science - Criminal Justice

Mahoning County Career Center

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