Summary
Overview
Work History
Education
Skills
Personal Skills
Timeline
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Robert Garza

Castroville,TX

Summary

Dynamic and results-oriented professional with a proven track record at Amazon, enhancing operational efficiency and customer satisfaction. Excelled in teamwork and collaboration, coupled with exceptional problem-solving abilities, to streamline processes and exceed performance standards. Demonstrated commitment to customer service and attention to detail, significantly contributing to team goals and customer success.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Fernandez Produce Express
05.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

School Photographer

Shutterfly Lifetouch
08.2021 - 10.2022
  • Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
  • Maintained accurate records of photo sessions, including dates, locations, number of students photographed, and sales figures for internal reporting purposes.
  • Collaborated closely with school administrators to ensure seamless integration of photo sessions into the daily schedule.
  • Coordinated class picture days efficiently by organizing students according to predetermined guidelines provided by the school administration team.
  • Maintained regular communication with schools before and after photo sessions, ensuring all necessary details were addressed for successful outcomes.

Warehouse Worker

Amazon
03.2020 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Bachelor of Arts - Criminal Justice

Texas A&M University At San Antonio
San Antonio, TX
05.2024

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail
  • Time Management
  • Problem-Solving
  • Punctual and Reliable

Personal Skills

  • 3 years of video editing
  • Premiere Pro
  • Marketing
  • Production

Timeline

Delivery Driver

Fernandez Produce Express
05.2023 - Current

School Photographer

Shutterfly Lifetouch
08.2021 - 10.2022

Warehouse Worker

Amazon
03.2020 - 01.2021

Bachelor of Arts - Criminal Justice

Texas A&M University At San Antonio

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Robert Garza