Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Robert Gendron

5551 North Winston Park Blvd Apt 201,FL

Summary

Adept at transforming challenges into achievements, I leveraged organizational skills and customer service excellence at Doormark to enhance operational efficiency and client satisfaction. My leadership in the Army Reserve underscored a commitment to safety and team success, showcasing my ability to motivate and manage with precision.

Overview

17
17
years of professional experience

Work History

Office Manager

Doormark
03.2020 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Platoon Sergeant

Army Reserve
02.2016 - 09.2020
  • Trained, supervised and organized over 50 soldiers and personnel.
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
  • Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.

Accounting Supervisor

Doormark
02.2017 - 03.2020
  • Maintained cash flow by monitoring bank balances and cash requirements.
  • Disciplined and motivated accounting team to maximize performance.
  • Created and initiated accounting procedures to increase organization.

Foreman

Doormark
02.2016 - 02.2017
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.

Platoon Sergeant

Army
11.2012 - 02.2016
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
  • Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.

Team Leader

Target
08.2008 - 08.2012
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Masters In International Economics - Economics

Florida Atlantic University
Boca Raton, FL
06.2020

Bachelors - Political Science/Philosophy

University of South Florida
Tampa, FL
05.2012

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Clear oral/written communication

Timeline

Office Manager

Doormark
03.2020 - Current

Accounting Supervisor

Doormark
02.2017 - 03.2020

Platoon Sergeant

Army Reserve
02.2016 - 09.2020

Foreman

Doormark
02.2016 - 02.2017

Platoon Sergeant

Army
11.2012 - 02.2016

Team Leader

Target
08.2008 - 08.2012

Masters In International Economics - Economics

Florida Atlantic University

Bachelors - Political Science/Philosophy

University of South Florida
Robert Gendron