Robert Gendron
5551 North Winston Park Blvd Apt 201,FL
Summary
Adept at transforming challenges into achievements, I leveraged organizational skills and customer service excellence at Doormark to enhance operational efficiency and client satisfaction. My leadership in the Army Reserve underscored a commitment to safety and team success, showcasing my ability to motivate and manage with precision.
Overview
17
17
years of professional experience
Work History
Office Manager
Doormark
Fort Lauderdale, FL
03.2020 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Platoon Sergeant
Army Reserve
Fort Lauderdale, FL
02.2016 - 09.2020
- Trained, supervised and organized over 50 soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
Accounting Supervisor
Doormark
Fort Lauderdale, FL
02.2017 - 03.2020
- Maintained cash flow by monitoring bank balances and cash requirements.
- Disciplined and motivated accounting team to maximize performance.
- Created and initiated accounting procedures to increase organization.
Foreman
Doormark
Fort Lauderdale, FL
02.2016 - 02.2017
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
Platoon Sergeant
Army
Fort Stewart, GA
11.2012 - 02.2016
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
Team Leader
Target
Brandon, FL
08.2008 - 08.2012
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Masters In International Economics - Economics
Florida Atlantic University
Boca Raton, FL06.2020
Bachelors - Political Science/Philosophy
University of South Florida
Tampa, FL05.2012
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
Timeline
Office Manager
Doormark
03.2020 - Current
Accounting Supervisor
Doormark
02.2017 - 03.2020
Platoon Sergeant
Army Reserve
02.2016 - 09.2020
Foreman
Doormark
02.2016 - 02.2017
Platoon Sergeant
Army
11.2012 - 02.2016
Team Leader
Target
08.2008 - 08.2012
Masters In International Economics - Economics
Florida Atlantic University
Bachelors - Political Science/Philosophy
University of South Florida