ROBERT GENOVA
Lewisville,TX
Summary
Accomplished law enforcement professional with a distinguished 37-year career, ascending from Police Officer to Chief of Police. Adept at police operations, leadership, and community engagement. Skilled instructor specializing in training programs for law enforcement. Proficient in FEMA disaster response and recovery, with extensive experience in managing critical incidents and collaborating with local government agencies. Licensed State Insurance Adjuster in Texas, Florida, and Louisiana, Oklahoma, and Michigan, well-versed in insurance regulations and claims management. Demonstrated expertise in stress management, customer service, crisis management, and community relations. Equipped with a unique blend of law enforcement, FEMA, and insurance knowledge.
Dedicated Police Supervisor with proven success at building high-performing teams and controlling crime. Productive and positive communicator with public and other law enforcement. Transforms crises into orderly solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Chief of Police
Ponder, TX
05.2011 - 11.2022
- Leveraged social media platforms for effective communication with the public about important safety alerts, events, and department news updates.
- Implemented community-oriented policing initiatives, strengthening trust between officers and citizens.
- Developed comprehensive training programs to ensure officer preparedness, resulting in increased professionalism and performance.
- Managed a multi-million-dollar budget, consistently delivering services within fiscal constraints while maximizing available resources for crime prevention efforts.
- Increased staff retention by providing opportunities for professional development, mentorship, and career advancement within the department.
- Collaborated with other law enforcement agencies to enhance regional security and information sharing capabilities.
- Enhanced departmental efficiency with streamlined processes and updated technology systems.
- Oversaw major investigations including homicides, drug trafficking operations, and financial crimes leading to significant arrests and convictions.
- Developed emergency management protocol for the Town
- Championed officer wellness initiatives focusing on mental health support, physical fitness programs, and stress management strategies to promote overall well-being among personnel.
FEMA - Human Services Specialist
FEMA
08.2005 - 06.2011
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
- Provided crisis intervention services, deescalating tense situations and connecting individuals to appropriate support systems.
- Worked with others to manage numerous competing interests simultaneously and delegate accordingly to maximize productivity.
- Reviewed inspection determined eligibility paid according to FEMA rules
- reviewed appeals and made determination's according to FEMA rules
- deployed to diaster IKE
Police Officer
Lewisville, TX
01.1976 - 01.2001
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Answered emergency calls for help from citizens and business owners.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Education
High School Diploma -
Denton High School
Denton, TX05.1970
Skills
- Expertise in stress management techniques, promoting emotional well-being and resilience among trainees
- Proficient in customer service training, emphasizing the importance of respectful and professional interactions with the public
- Experience in crisis management, equipping trainees with the skills to handle critical situations with confidence
- Media Relations
- Community Engagement
- Procedural knowledge
- Law Enforcement Expertise
- Training
Certification
- FEMA Critical Incident Management Courses
- TCOLE Instructor Certification
License
- License All Lines Insurance adjuster in
- Texas
- Florida
- Louisiana
- Oklahoma
- Michigan
Timeline
Chief of Police
Ponder, TX
05.2011 - 11.2022
FEMA - Human Services Specialist
FEMA
08.2005 - 06.2011
Police Officer
Lewisville, TX
01.1976 - 01.2001
High School Diploma -
Denton High School
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