Adept General Technician & Employee with a proven track record at my previous jobs; I excel in diagnostic testing and automotive repair, coupled with exceptional customer service skills. Known for enhancing team efficiency and safety protocols, my hands-on experience and relationship-building prowess have significantly improved operational productivity.
Overview
9
9
years of professional experience
Work History
General Technician
Tire Choice
03.2023 - 10.2024
Rewired and replaced faulty electrical components in equipment.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Repaired brakes
Adjusted toe alignments
Delivery Driver
Papa Johns
04.2024 - 08.2024
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Prep Cook
Trio Restaurant & Market
03.2024 - 07.2024
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Monitored food quality and presentation to maintain high standards.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Christmas Tree Salesman
Ron George's Christmas Trees
11.2015 - 12.2023
Met performance targets and exceeded service standards with every interaction.
Cultivated positive workplace culture by maintaining open communication channels between management and staff.
Collaborated with team members to set up visually appealing displays that showcased the variety of available tree options.
Trained seasonal staff on proper tree care, sales techniques, and customer engagement tactics.
Assisted with ongoing maintenance of tree inventory.
Greeted customers and educated on current promotions.
Implemented pricing strategies to maximize profits while remaining competitive in the market.
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to retail customers.
Performed cash, card, and check transactions to complete customer purchases.
Built customer loyalty and retention by delivering excellent shopping experiences.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Busboy & Kitchen Staff
The Paper Canoe
06.2021 - 09.2022
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Fry Cook
Duck Pizza
05.2020 - 08.2020
Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
Monitored food temperatures to meet quality and safety standards.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Cleaned, stocked, and restocked workstations and display cases.
Communicated closely with servers to fully understand special orders for customers.
Prepared food items such as meats, poultry, and fish for frying purposes.
Read food order slips or received verbal instructions to properly prepare and cook food.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased order accuracy by effectively communicating with waitstaff regarding customer orders and dietary restrictions.
Participated in ongoing training programs to further develop culinary skills and expertise as a Fry Cook.
Prep Cook
Southern Shores Pizza
03.2019 - 08.2019
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Maintained food safety and sanitation standards.
Monitored food quality and presentation to maintain high standards.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Dish Washer
Paper Canoe
02.2018 - 08.2018
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.