Robert Ghent

Crew Member

Bojangles' Famous Chicken 'n Biscuits

05.2022 - Current

Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Supported great dining and meal experiences for guests.
Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Brewed coffee and tea and changed out drink station syrups.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Completed milkshakes and ice cream desserts for customers.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished serving stations with fresh food and cleaned up spills.
Documented customer orders and conveyed special requests to kitchen staff.
Cooked batches of food according to standard recipes.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prepared salads, soups and sandwiches for customers.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Backed up servers by setting up trays and completing some food deliveries.
Reconciled receipt totals, cash and credit payments to address shortages.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Filled out daily shift log to record amount of food prepared, used and leftover.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Summary

Overview

Work History

Crew Member

Education

Bachelor of Business Administration -

High School Diploma -

Skills

Timeline

Crew Member

Bachelor of Business Administration -

High School Diploma -

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