Robert Gholston
Shelby Charter Township,MI
Summary
Dynamic head chef with strong experience in food service and hospitality. Knowledgeable in managing full-service kitchen and overseeing work of several personnel. Works well with teams and consistently exceeds expectations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Head Chef
Red Lobster
Rochester Hills, USA
08.2023 - Current
- I am in charge of controlling and directing the food preparation.
- Managing and working closely with other chefs.
- I am responsible for training new employees, doing the nightly inventory check and helping management with making sure we make labor by cutting kitchen staff.
- Ensured compliance with health department regulations regarding hygiene and sanitation practices.
- Monitored food production to guarantee quality standards were met.
- Analyzed financial data related to labor costs, inventory expenses, making recommendations as needed.
Customer Service Associate
The Home Depot
Shelby Charter Township, USA
09.2024 - 12.2024
- Answered phone calls from customers promptly and courteously.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Handled cash register operations accurately during peak times.
- Addressed inquiries, resolved customer issues, and managed customer relations.
Garden Associate
The Home Depot
Shelby Charter Township, USA
05.2023 - 08.2023
- Checked stock levels and restocked shelves as needed within the garden department.
- Assisted customers with selecting plants, flowers, and gardening supplies.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Watered and pruned plants according to specific needs for plant type.
Main Cook & Food Runner
Chili's
Shelby Charter Township, USA
03.2022 - 08.2023
- This is when I started to become a good leader within the kitchen.
- I was trained to run food to guests and clean tables.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Ensured proper food safety standards were met at all times.
Line Cook/Prep Cook
Qdoba
Shelby Charter Township, USA
02.2022 - 03.2022
- Adhered to sanitation policies at all times when handling food products.
- Communicated effectively with other staff members regarding orders and menu changes.
- Maintained accurate records of daily production sheets including waste logs.
- Ensured that all dishes were prepared according to recipe specifications.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Performed basic knife skills such as dicing onions or slicing meats.
Shift Leader
Chipotle Mexican Grill
Shelby Charter Township, USA
09.2020 - 02.2022
- My responsibilities were, food preparation, customer service, and maintaining a clean restaurant environment, including taking orders, preparing food, and ensuring customer satisfaction.
- Assisted in training new employees on shift operations.
- Monitored inventory levels and ordered supplies as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Delegated tasks to employees and monitored activities and task completion.
- Kept the kitchen area clean at all times during shifts.
- Organized walk-in coolers and freezers according to established guidelines.
- Checked freshness of food and ingredients prior to use.
Education
Eisenhower Highscool
Shelby Charter Township, USASome College (No Degree) - General Studies
Macomb Community College
Utica, MI 09.2019 -
Skills
- Customer service
- Culinary experience
- Organizational skills
- Food Safety
- Computer skills
- Food serving
- Retail Sales
- Catering
- Food Preparation
- Cashiering
- Communication skills
- Cleaning
- Time management
- Inventory control
- Leading by example
- Team management
- Inventory management
- Leadership skills
- Cash handling
- Food safety
- Staff training
- Kitchen supervision
- Labor cost analysis
Languages
English, Expert
Timeline
Customer Service Associate
The Home Depot
09.2024 - 12.2024
Head Chef
Red Lobster
08.2023 - Current
Garden Associate
The Home Depot
05.2023 - 08.2023
Main Cook & Food Runner
Chili's
03.2022 - 08.2023
Line Cook/Prep Cook
Qdoba
02.2022 - 03.2022
Shift Leader
Chipotle Mexican Grill
09.2020 - 02.2022
Some College (No Degree) - General Studies
Macomb Community College
09.2019 -
Eisenhower Highscool