Robert Gibbs
San Antonio,TX
Summary
Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Lead
US Army
02.2019 - 10.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
Car Sales Consultant
Tony Hyundai
06.2017 - 07.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
- Listened to customer needs and desires to identify and recommend optimal products.
- Located merchandise across various stores to address customer needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Admiral Arthur W Radford High School
Honolulu, HI05.2015
Skills
- File Maintenance
- Administrative Skills
- Record Preparation
- Maintaining Files
- Administrative Support
- Retrieving and Managing Data
Timeline
Team Lead
US Army
02.2019 - 10.2022
Car Sales Consultant
Tony Hyundai
06.2017 - 07.2018
High School Diploma -
Admiral Arthur W Radford High School
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