Robert Giesbrecht Jr
Woodburn,OR
Summary
Dedicated Station Manager executing diverse functions of production and delivery of studio operations. Positive and upbeat team player with good communication, organizational and time management abilities. Expert communicator with personable and highly articulate style. Resourceful Station Manager known for high productivity and efficient task completion. Specialize in operational management, staff training, and safety protocol implementation. Excel in communication, leadership, and problem-solving to enhance team performance and ensure customer satisfaction. Committed to driving operational excellence and achieving business goals.
Overview
25
25
years of professional experience
Work History
Sales Associate, Lead Driver
Pacific Crest Bus Lines
Portland, OR
02.2025 - Current
- Attended weekly team meetings to review performance goals and objectives.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Adhered to company policies and procedures related to safety and security standards.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Maintained accurate logs of vehicle inspections and repair status.
- Picked up clients from specific locations to transport and drop off at destinations.
Station Manager
MTR Western
Portland, OR
06.2022 - 01.2025
- Recruited, trained, supervised, evaluated, coached and disciplined staff members.
- Analyzed financial reports to identify areas of cost savings or increased efficiency.
- Resolved customer complaints in a timely manner while providing excellent customer service skills.
- Monitored employee attendance records and ensured shift coverage for 24-hour operations.
- Adhered to company guidelines regarding safety measures for employees working in hazardous environments.
- Oversaw the daily operations of the station including scheduling, budgeting, payroll processing, inventory control, and maintenance.
- Developed and implemented station policies and procedures to ensure compliance with local, state, and federal regulations.
General Manager
Mv Transportation Inc.
Sandy, OR
06.2020 - 06.2022
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Recruited, interviewed and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments, and direction.
- Trained employees on duties, policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Dispatch Manager
MTM Transportation
Eugene, OR
11.2019 - 06.2020
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
- Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
- Ensured all vehicles were equipped with necessary tools prior to departure from warehouse.
- Developed communication protocols between dispatchers and drivers to ensure accurate updates during transit times.
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Analyzed data to identify trends in customer orders and optimize routes for maximum efficiency.
- Performed regular audits on completed trips to verify accuracy of invoicing information provided by drivers.
Keolis Tranportation
Driver
Las Vegas, NV
04.2017 - 10.2019
- Completed day-to-day duties accurately and efficiently.
Operations Manager
Blue Star Charters & Tours
Portland, OR
11.2000 - 03.2017
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Managed scheduling, training and inventory control.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Education
High School Diploma -
Santee Summit High School
Santee, CA01-1989
Business Management
Antelope Valley College
Lancaster, CASkills
- Staff management
- Financial analysis
- Customer service
- Safety compliance
- Operational oversight
- Policy development
- Employee training
- Schedule optimization
- Quality service
- Team oversight
- Staff training and development
- Operations management
- Effective communication
- Transportation management
Additional Experience
- I also have experience in Safety and Compliance, Training
Timeline
Sales Associate, Lead Driver
Pacific Crest Bus Lines
02.2025 - Current
Station Manager
MTR Western
06.2022 - 01.2025
General Manager
Mv Transportation Inc.
06.2020 - 06.2022
Dispatch Manager
MTM Transportation
11.2019 - 06.2020
Keolis Tranportation
Driver
04.2017 - 10.2019
Operations Manager
Blue Star Charters & Tours
11.2000 - 03.2017
High School Diploma -
Santee Summit High School
Business Management
Antelope Valley College
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