Robert Gildner
Denison,TX
Summary
Accomplished Lead A/V Installer with a proven track record at Delcom Group, enhancing team performance and reducing installation errors through meticulous blueprint analysis. Expert in low-voltage integration and fostering teamwork, I significantly improved customer satisfaction and operational efficiency. Skilled in troubleshooting technical issues, cable management and equipped with excellent reasoning abilities, I consistently deliver professional results.
Overview
7
7
years of professional experience
Work History
Lead A/V Installer
Delcom Group
08.2022 - Current
- Reduced errors in installations by carefully reviewing blueprints and schematics before beginning work on site.
- Managed inventory of tools and equipment, ensuring proper maintenance for peak performance during installations.
- Optimized workspace layouts for improved functionality during installations, enabling smoother execution of tasks at hand.
- Supported fellow team members in troubleshooting complex installation challenges, sharing expertise to enhance overall team performance.
- Ensured safety compliance by adhering to industry standards and guidelines during all installation procedures.
Fulfillment Team Lead
Target
06.2020 - 07.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Dining Room Supervisor
Mirabella Seattle
04.2017 - 12.2017
- Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
- Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Coordinated efforts among all departments-from the kitchen to floor staff-guaranteeing seamless focus on delivering top-notch customer service.
Education
Associate of Science - General Studies
Grayson College
Denison, TX06.2016
Skills
- Audio-Visual Integration
- Network Connectivity
- Cable Management
- Equipment Installation
- Schematic reading
- Remote Support
- Organizational Skills
- Interpersonal Skills
- Analytical Thinking
- Results-Driven
Timeline
Lead A/V Installer
Delcom Group
08.2022 - Current
Fulfillment Team Lead
Target
06.2020 - 07.2022
Dining Room Supervisor
Mirabella Seattle
04.2017 - 12.2017
Associate of Science - General Studies
Grayson College
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