Robert Godwin
VANCOUVER,Washington
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Experienced with homelessness as well as addiction services.
Overview
3
3
years of professional experience
Work History
Warehouse Associate / Process Guide
Amazon.com Fulfillment Center
08.2020 - Current
- Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
- Implemented process improvements for increased productivity and cost savings.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with cross-functional teams to identify opportunities for process optimization.
- Coached 30-45 employees on best practices for maintaining high-quality standards throughout all processes.
- Performed regular audits to ensure compliance with established procedures and guidelines.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance cost metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Reduced order processing time through effective organization and prioritization of tasks.
Education
GED -
Clark College
Vancouver, WA06.2010
BSCJA / First Year General Studies
University of Phoenix
Portland, ORSkills
- Client Documentation
- Progress Documentation
- First Aid and Safety
- Compassionate Caregiving
- Behavior Redirection
- Problem-solving abilities
- Conflict resolution
- Empathy and understanding
- Mental Health Awareness
- Client Advocacy
- Multicultural Sensitivity
- Mentoring
- Coaching
- People Management
- Performance Improvement
References
References available upon request.
Timeline
Warehouse Associate / Process Guide
Amazon.com Fulfillment Center
08.2020 - Current
GED -
Clark College
BSCJA / First Year General Studies
University of Phoenix
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