Robert Gonet
Glendale,AZ
Summary
Dynamic professional with extensive experience as a Motor Coach Operator at Valley Metro, excelling in passenger assistance and accident prevention. Proven ability to adapt quickly to changing conditions while ensuring safety and satisfaction. Skilled in vehicle inspection and emergency response, fostering a secure and efficient travel environment for all customers.
Diligent [Desired Position] with extensive experience in safely transporting passengers and maintaining schedules. Proven track record of reliability and punctuality in high-pressure environments. Demonstrated ability to navigate routes efficiently and provide excellent customer service.
Overview
26
26
years of professional experience
Work History
Motor Coach Operator
Valley Metro
05.2007 - 09.2014
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
- Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
Security Supervisor
Celadon Security
10.1992 - 12.2000
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Kitchen Manager
Pizzaria Uno
11.1988 - 07.1992
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Education
High School Diploma -
Salem High School
Salem, MA05-1983
Skills
- Vehicle inspection proficiency
- Defensive driving
- Safety measures
- Passenger assistance
- Basic computer literacy
- Accident prevention
- Adaptive decision making
- Mechanical troubleshooting
- Emergency response readiness
Timeline
Motor Coach Operator
Valley Metro
05.2007 - 09.2014
Security Supervisor
Celadon Security
10.1992 - 12.2000
Kitchen Manager
Pizzaria Uno
11.1988 - 07.1992
High School Diploma -
Salem High School
Similar Profiles
Ryan PattersonRyan Patterson
Parts Clerk at Valley MetroParts Clerk at Valley Metro
Darrel TempletonDarrel Templeton
Bus Operations Manager at Valley MetroBus Operations Manager at Valley Metro
KELSEY COBBKELSEY COBB
IT Business Operations Support Assistant at Valley MetroIT Business Operations Support Assistant at Valley Metro