Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Robert Gonzalez

Jersey City,NJ

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supervisor

Walmart
08.2003 - 12.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.

Education

High School Diploma - Electrical Engineering

Chelsea Vocational High School
New York, NY
06.2001

Skills

  • Inventory Control
  • Staff Management
  • Business Development
  • Data Analytics
  • Operations Management
  • Schedule Development
  • Strategic Planning
  • Process Improvement
  • Goal-Oriented
  • Project Management
  • Inventory Oversight
  • Process Monitoring and Improvement
  • Software Experience
  • Contract Management
  • Priority Management
  • Expectation Setting
  • Training and Mentoring
  • Industrial Hygiene
  • Policy Enforcement
  • Negotiation
  • Staff Discipline
  • Processes and Procedures
  • Business Administration
  • Financial Management
  • Waste Reduction
  • Complex Problem-Solving
  • Budget Management
  • Problem Solving
  • Delegation Skills
  • Team Building
  • Goal Setting
  • Emotional Intelligence
  • Staff Development
  • Customer Service
  • Effective Communication
  • Time Management
  • Critical Thinking
  • Industry Knowledge
  • Organizational Skills
  • Active Listening
  • Resource Allocation
  • Change Management
  • Technical Proficiency
  • Quality Control
  • Task Prioritization
  • Decision Making
  • Ethical Conduct
  • Employee Motivation
  • Cross-functional Collaboration
  • Performance Evaluation
  • Leadership Abilities
  • Conflict Resolution
  • Project Planning
  • Idea Development and Brainstorming
  • Process Analysis
  • Data Analysis
  • Quantitative Skills
  • Program Evaluation
  • Issue Research
  • International Mobility Management
  • Disaster Recovery Planning
  • Audit Reporting
  • Logistics Coordination
  • Project Restructuring
  • Analytical Thinking
  • Improvement Plan Knowledge

Certification

  • Area of expertise License - Timeframe
  • Area of certification Training - Timeframe

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Walmart
08.2003 - 12.2023

High School Diploma - Electrical Engineering

Chelsea Vocational High School

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Robert Gonzalez