Robert Gonzalez
Arlington,VA
Summary
Results-driven professional with extensive experience at Harris Teeter, excelling in accounting and customer service. Demonstrated attention to detail and integrity while implementing budgeting strategies that maximized profitability. Proven ability to foster teamwork and enhance customer satisfaction, contributing to a positive work environment and effective staff training initiatives.
Overview
7
7
years of professional experience
Work History
Store Accountant
Harris Teeter
07.2020 - Current
- Implemented effective budgeting strategies to control expenses and maximize profitability.
- Reduced accounting errors with diligent attention to detail and thorough data entry.
- Assisted in the preparation of annual budgets by gathering historical data, anticipating future expenses, and collaborating with store management to establish targets.
- Prepared monthly financial reports, providing timely information for upper management review and strategic planning purposes.
Customer Service Clerk
Harris Teeter
07.2020 - Current
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
Cashier/Store Accountant
Harris Teeter
04.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to a positive work environment by maintaining professionalism and fostering teamwork among colleagues.
- Welcomed customers and helped determine their needs.
- Assisted in staff training initiatives, educating employees on best practices in cash handling and register reconciliation.
Education
Washington Liberty High School
Arlington VASkills
- Accounting and bookkeeping
- Attention to detail
- Cash handling
- Customer assistance
- Work ethic and integrity
- Reliability and punctuality
- Team collaboration
- Patience and empathy
Timeline
Store Accountant
Harris Teeter
07.2020 - Current
Customer Service Clerk
Harris Teeter
07.2020 - Current
Cashier/Store Accountant
Harris Teeter
04.2018 - Current
Washington Liberty High School
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