Robert Gonzalez
Arlington,VA
Summary
Dynamic and detail-oriented professional with a strong work ethic and integrity, experienced at Harris Teeter as a Store Accountant and Cashier. Proven ability in cash handling and customer assistance, enhancing team collaboration and achieving a significant reduction in accounting errors through meticulous data entry and training initiatives.
Overview
7
7
years of professional experience
Work History
Store Accountant/ Customer Service Clerk
Harris Teeter
07.2020 - Current
- Reduced accounting errors with diligent attention to detail and thorough data entry.
- Contributed to a positive work environment by maintaining professionalism and fostering teamwork among colleagues.
- Assisted in staff training initiatives, educating employees on best practices in cash handling and register reconciliation.
- Provided journal entries and performed accounting on accrual basis.
- Trained new employees on accounting principles and company procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Responded to customer requests for products, services, and company information.
Cashier
Harris Teeter
04.2018 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to maintain a clean and organized checkout area, promoting safety standards.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
Washington Liberty High School
Arlington, VA06-2017
Skills
- Attention to detail
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer assistance
- Team collaboration
- Reliability and punctuality
- Accounting and bookkeeping
Timeline
Store Accountant/ Customer Service Clerk
Harris Teeter
07.2020 - Current
Cashier
Harris Teeter
04.2018 - 07.2020
Washington Liberty High School
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